Customer Service Administrator

2 weeks ago

Birkenhead, United Kingdom The Business Connection Full time

Working for this established and growing organisation, the Customer Service Administrator will be key to the continued success of the business. The Customer Service Administrator will work as part of a support team to provide a professional customer focusedadministration service, ensuring that the most effective systems and processes are followed at all times and customers’ needs are not just consistently met but also exceeded. The Customer Service Administrator will be rewarded with 25 days’ holidays plus BankHolidays, a contributory pension scheme, death in service, healthcare and annual pay reviews. The company are based close to Hamilton Square train station, so easily accessible from Liverpool, the Wirral and Chester.

Hours of work are: Monday to Friday 9am-5pm

2 day work from home is available following the training period

Key Responsibilities:
To provide a professional customer focused administration service, ensuring that the most effective systems and processes are followed at all times and both, internal and external customers’ needs are not just consistently met but exceeded.

Overview of Responsibilities
- To deliver the best possible administration service to colleagues and customers through excellent written and oral communication
- Chase outstanding information requested ensure a prompt and speedy submission
- Maintain and update company databases
- Manage a stock of documents and marketing materials as well as general stationary, and liaise with remote admin staff for regional office stocking
- To deliver the best possible customer service when dealing internal as well as external customers
- Carry out general office duties and any other reasonable tasks, as required

Essential Skills:

- Must have a clear understanding of the importance of customer service to both internal and external customers
- High level of interpersonal skills with an ability to deal people at all levels
- Must be able to demonstrable ability to use own initiative and be flexible in personal approach without micro-management
- Must be confident in working both independently and as part of a team
- Must be self-motivated, with an ability to organise own workload efficiently
- Must be highly organised and work well under pressure with an ability to prioritise effectively
- Ability to maintain both electronic and hard files and records accurately
- Excellent PC and keyboard skills, with proven experience using Microsoft Office, particularly Outlook.
- Excellent literacy and verbal/communication skills
- Problem solving experience with sound analytical skills
- Experience in using computerised data management system is advantageous

Keywords: Administrator, administration, customer service, FCA

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and consideredfor all future vacancies.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

We are an equal opportunities agency and welcome applicants from all backgrounds.

  • Administration Officer

    2 weeks ago

    Birkenhead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 272915**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...

  • Administrative Officer

    1 day ago

    Birkenhead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 235491**Salary**: - £18,713 - £22,507**Grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Customer Service Advisor

    1 day ago

    Birkenhead, United Kingdom Gem Full time

    We are seeking a highly motivated **Customer Service Advisor **to complement our fantastic team in our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside.As our **Customer Service Advisor,** you will provide **property management** and **tenancy administration** support services to branches, landlords, and tenants. **What’s in it for you as a...

  • Customer Service Advisor

    1 week ago

    Birkenhead, United Kingdom Connells Head Office Full time

    We are seeking a highly motivated **Customer Service Advisor **to complement our fantastic team in our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside. As our **Customer Service Advisor,** you will provide **property management** and **tenancy administration** support services to branches, landlords, and tenants. **What’s in it for you as a...

  • Customer Service Advisor

    7 days ago

    Birkenhead, United Kingdom Jones & Chapman Full time

    We’re looking for a highly motivated **Customer Service Advisor **to complement our fantastic team in our Lettings Support Centre in the Wirral, Merseyside.As our **Customer Service Advisor** you will provide **property management** and **tenancy administration** support services to branches, landlords and tenants. **What’s in it for you?** - Up to...

  • Customer Service Administrator

    2 weeks ago

    Birkenhead CH HW, United Kingdom Finsahome Ltd Full time £25,000 - £341,812 per year

    Job Title: Customer Service & Sales Administrator (Kitchens & Flooring Showroom)Company: Finsahome (part of the Finsa Group)Location: BirkenheadAbout UsPart of the Finsa Group, a leading European manufacturer established in the UK since 1990, Finsahome is a respected supplier of high-quality kitchens and flooring. From our busy Birkenhead store, we proudly...

  • Customer Service Advisor

    2 days ago

    Birkenhead, United Kingdom Jones & Chapman Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Birkenhead, Wirral**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to...

  • Customer Service Administrator

    1 week ago

    Birkenhead, United Kingdom Tipografic Ltd Full time

    We are looking for a bright, energetic and enthusiastic person to join our growing team. Based in Twelve Quays, Birkenhead and a member of the Wirral Chambers of Commerce we are one of the UK's leading printers and are looking to recruit a new member to join our customer services department. As we supply many of the UK's leading food and drink manufacturers...

  • Customer Service Advisor

    2 weeks ago

    Birkenhead, United Kingdom Jones & Chapman Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Birkenhead, Wirral**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to...

  • Customer Service Advisor

    1 week ago

    Birkenhead, United Kingdom Jones & Chapman Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Birkenhead, Wirral**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to...