Optical Advisor

6 days ago

Marlborough, United Kingdom Haine and Smith Full time

Dispensing spectacles to prescriptions
- Carrying out collections, adjustments and repairs to spectacles
- Ensure practice efficiency and compliance with Company procedures
- Ensure total customer satisfaction with products and services
- Be an effective motivator, supporting, supervising, training and developing staff
- Realise the full potential of the practice with regard to patient numbers and sales targets
- Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired or severely sight impaired.
**Personal Specification - Skills, Knowledge and Experience**:

- A Strong background in customer service and commitment to customer care
- Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams
- To be able to communicate clearly and concisely, without using jargon or technical language
- Excellent verbal and written communication skills
- Listening skills, to ensure you're giving the customer the best advice
- Sales experience, and the ability to inspire customer loyalty
- Teamworking skills, and the ability to lead and motivate staff
- A flexible approach to work and the ability to adapt to change
- Self-motivation
- Attention to detail.
- The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
- Positive and outgoing
- Flexibility - able to be flexible on days worked and providing cover to other practices
- Well-presented and professional

Reference ID: Marl/OA

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £8.91 per hour

Additional pay:

- Bonus scheme

**Benefits**:

- Flexible schedule
- Store discounts
- Wellness programmes
Schedule:

- 8 hour shift
COVID-19 considerations:
Face masks worn in Practice

Work remotely:

- No

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