Customer Service Advisor

2 weeks ago


Liverpool, United Kingdom Page Personnel Full time

Immediate start
- Customer Service role

**About Our Client**:
To maintain a high level of customer service when speaking with clients and customers. This is an excellent opportunity for someone who is looking to get involved in a business that involves helping people.
- Process claims through use of computerised system in a timely and accurate manner
- Liaise with clients where applicable in order to validate receipts and claims
- Update any changes to policyholder details and send out updated schedules
- Ensure the adherence to regulatory and compliance standards
- Keep your team leader informed of any unresolved issues
- As required, provide cover for both Claims and Customers Services Teams and Technical Claims Team
- As required, provide cover on the Telephony team ensuring that inbound telephone enquiries are handled in a courteous and efficient manner
- Any other reasonable job-related task as requested by your Team Leader

**The Successful Applicant**:

- Customer service experience (1 year min)
- Empathy when dealing with customers
- Good knowledge of Microsoft
- Ability to always maintain a high degree of confidentiality when dealing with customer queires
- Strong organisational skills and ability to concentrate on detail and quality of work

**What's on Offer**:

- City centre location
- 6 month contract (perm after)
- Hybrid working after 6 months



  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...


  • Liverpool, United Kingdom People Solutions Full time

    **Customer Service Advisor**: £9.50 - £9.50 per hour per hour L7 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Liverpool, United Kingdom DG Partnership Ltd Full time

    **Customer Service Advisor - Competitive Salary - Liverpool, Merseyside** **The Role Are you passionate about making people’s lives better? Do you enjoy working in a fun and fast-paced environment? If so, we have the perfect role you! We are looking for an enthusiastic and passionate Customer Service Advisor /Float Guide to join our growing team. As a...


  • Liverpool, United Kingdom Liverpool City Council Full time

    Job Introduction **Job Title**:Customer Service Advisor **A bit about us**: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location: Liverpool City Centre**: - ** Salary: £19,048 basic**: - ** Contract: Full time, Permanent**: - ** Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)**: - ** + Excellent training and progression opportunities** **The main duties of a Customer Service Advisor are**: - Capturing...


  • Liverpool, United Kingdom MERJE Ltd Full time

    **Full Time / Permanent** **Monday - Friday between 8am - 7pm with 1 weekend day per month** **£20,000 + bonus (£450-£850 on avg p/m)** Do you have telephony based experience? Are you empathetic and customer driven? This is a very exciting opportunity for a confident, driven **Customer Service Advisor** to join a fast based, busy customer focused...


  • Liverpool, United Kingdom Pertemps Liverpool Full time

    **Customer Service Advisor North Liverpool £22,000 basic salary Monday to Friday 8:30am to 4:30pm/9am to 5pm Permanent Hybrid working home & office (can be 100% office based if preferred)** A position has arisen with our client in the North Liverpool area who are seeking a Customer Service Advisor to join the team. The purpose of the position will be to act...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor** for roles for an insurance client based in the** L37 area of Liverpool.** - Pay Rate is £11.47 per hour. - Overtime and progression **The role of Customer Service Advisor**: - Assisting customers to make changes to customers policies - Helping with customer queries over direct debit payments - Identifying and assessing...