Inbound Calls and Accounts Assistant
2 weeks ago
**Inbound calls and Accounts Assistant**
**Fradley Park**
**Temp to Perm/Perm**
**Up to £25,000**
**Monday to Friday: 9am - 5pm**
**Reports to**:
Accounts department
**Main Role Purpose**:
Answering inbound calls, working alongside the accounts department to manage invoicing etc. Data Entry and general office duties.
**Key Measures**:
- Data Entry
- Managing invoices
- Inbound and outbound calls
- Use of Sage system
- Accounts experience
**Key Responsibilities**:
- Answering all inbound and outbound calls
- Managing invoices
- Providing support to the accounts department
- Use of Sage system
- Able to input data onto spreadsheets - Use of excel
**Need to Have**:
- Experience of working in a sales and customer support environment.
- Experience of meeting processing targets and working to a service level agreement.
- Great customer service skills and experience.
- Experience of working in a process driven, fast paced environment.
- Strong literacy, IT and communication skills
- Previous accounts experience
- Ability to work under pressure and organise yourself to achieve team goals.
- Good attention to detail
**Holiday entitlement - 28 days including bank holidays
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