Inbound Calls and Accounts Assistant

2 weeks ago


Fradley Park, United Kingdom Proactive Personnel Ltd Full time

**Inbound calls and Accounts Assistant**

**Fradley Park**

**Temp to Perm/Perm**

**Up to £25,000**

**Monday to Friday: 9am - 5pm**

**Reports to**:
Accounts department

**Main Role Purpose**:
Answering inbound calls, working alongside the accounts department to manage invoicing etc. Data Entry and general office duties.

**Key Measures**:

- Data Entry
- Managing invoices
- Inbound and outbound calls
- Use of Sage system
- Accounts experience

**Key Responsibilities**:

- Answering all inbound and outbound calls
- Managing invoices
- Providing support to the accounts department
- Use of Sage system
- Able to input data onto spreadsheets - Use of excel

**Need to Have**:

- Experience of working in a sales and customer support environment.
- Experience of meeting processing targets and working to a service level agreement.
- Great customer service skills and experience.
- Experience of working in a process driven, fast paced environment.
- Strong literacy, IT and communication skills
- Previous accounts experience
- Ability to work under pressure and organise yourself to achieve team goals.
- Good attention to detail

**Holiday entitlement - 28 days including bank holidays


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