Administrator Yate

7 days ago

Yate, United Kingdom Alexander Mae Full time

The Company:
Our client is a successful company specialising in CCTV and integrated security systems

The Job:
On their behalf we are looking for an Operations Administrator in their Yate office, in Bristol

Responsibilities will include:
The accurate logging & updating of calls

Ordering kit through suppliers and creating purchase orders

Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers

Dealing with general administrative tasks

Liaising with the Account managers with the provision of up to date statistics on work in progress & progress of files.

Ensuring consistent quality standards for all processes within the department & identifying the need for corrective actions.

Liaising with the purchase ledger department in respect of sub-contractor invoice sign offs.

The Person:
For this role our client is looking for the following skills and experience:
Previous within a service industry with a proven track record in delivering excellent customer service at all levels.

GCSE pass in Maths & English or equivalent required

Strong IT skills and competent user of standard business software including Microsoft Office, Excel, Word & Outlook Express

Excellent communication skills, both written & verbal

The ability to prioritise and proactively manage your own workload, whilst working under pressure

The ability to work on your own initiative & make decisions when required.

Have accuracy and attention to detail

Be a team player with a sense of humour

The Benefits:
Company pension scheme (after probation period)

Company life insurance scheme (after probation period)

Access to Employee Assistance Programme (EAP)

25 days holiday

The Salary:
£22,660

The Hours:
This is a full-time position for 37.5 hours per week and is office based.

The Location:
Yate, Bristol, South Gloucestershire (100% office based)

The Extra Info:
Please note that all employees need to go through an enhanced security screening process including DBS for this company.

INDLS

**Job Types**: Full-time, Permanent

**Salary**: £22,660.00 per year

**Benefits**:

- Employee discount
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

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