Customer Controller

2 weeks ago


Fareham, United Kingdom WowNow Hire Full time

Permanent - Full Time - 40 hours per week

WowNow Hire has been helping UK businesses with all their commercial hire needs since 1995. We offer UK & Ireland wide, same day hire supplier for all your access, plant, waste and tool needs. We are renowned in the industry for exceptional service and abilityto provide customers with solutions to the most testing situations. This is illustrated in our Trustpilot rating and continual positive customer sentiment.

More about the role:
Do you have previous experience building relationships with customers and suppliers? Are you looking to work for a company with great internal progression? If so, this could be the job for you

Joining our enthusiastic team as Hire Desk Controller, you will be responsible for the end-to-end customer journey for all hire jobs, starting from the initial hire enquiry, right the way through to sourcing the products and services required from suppliers.You will play a key role in ensuring all customer hire jobs run smoothly, and all customers receive the exceptional customer service they have come to expect. Identifying and maximising on all upselling opportunities, you will guide your team to deliver onall set monthly revenue and margin targets.

What are we looking for?

What we can offer you:
In return for your hard work and dedication, you can look forward to a wealth of benefits:

- 22 days holiday, increasing by an extra day each year of service up to 25 days, plus bank holidays.
- An extra day off on your birthday.
- 2 half days to complete charity work for company charities of the year.
- Onsite parking.
- Newly refurbished leisure room.
- Health insurance.
- Training and development opportunities.
- Social events throughout the year.


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