Hotel Receptionist

6 days ago

Derby, United Kingdom Holiday Inn Derby Riverlights Full time

**About us**

Holiday Inn Derby Riverlights is a city center hotel in Derby DE1. We are friendly, family orientated, and our goal is to build motivated teams to deliver an exceptional guest experience.

Our work environment includes:

- International workforce
- Company perks
- Food provided
- Growth opportunities
- Relaxed atmosphere
- On-the-job training

We're looking for a **Hotel Team Member** at our Holiday Inn in Derby - Riverlights on **a full-time basis (40hrs per week).**

Are you a friendly go-getter to serve guests at Reception, the Bar and beyond? - then this role is for you. No experience is necessary but a great attitude is a must-have. In return, you'll enjoy a **competitive salary of £9.74 per hour and great benefits.**

You'll be known as a **Guest Service Assistant (GSA)** and you could be the first person a guest meets at our hotel so you’ll need to be friendly, professional and confident. You’ll be the person a guest turns to if they have any concerns or complaints and you’ll be given the power to make things right.

GSAs are the beating heart of our hotel and get involved in everything from serving at the bar, preparing breakfast and taking reservations, to ensuring our housekeeping and maintenance teams are aware of any issues, so you’ll be great at juggling tasks and turning your hand to many different things. We want you to be the person who makes our guests feel welcomed and pleased with choosing to stay at the Holiday Inn Derby Riverlights.

If you're someone who can really shine in a busy setting, who is comfortable meeting new people and who is passionate about customer service, we want to hear from you. Flexibility to cover holidays or sickness should be expected. Experience in a similar role would be an advantage, especially in regards to property management systems.

**Job Types**: Full-time, Permanent

**Salary**: £9.74 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Private dental insurance
- Private medical insurance
- Referral programme

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Derby, DE1 2AY: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have experience in using a PMS?

Reference ID: GSA Reception

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