Receptionist

3 hours ago

Derby, United Kingdom LGH Full time

**Receptionist**:
**Derby Mickleover Hotel, Signature Collection By Best Western**:
**The Opportunity**

An exciting opportunity has risen for a Receptionist to work within this fabulous hotel. You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins’ or inquiries.

As the front-facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.

**Benefits**
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Health Screening.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- You will be a passionate and engaging individual
- Authentic and engaging individual
- Highly motivated and pro-active; acting with professionalism and positivity in all interactions
- Strong organisation and planning skills and the ability to prioritise appropriately
- Excellent IT skills (MS Office, Financial systems) and numeracy
- Excellent oral and written communication skills
- Ability to work under pressure
- A positive and engaging demeanor
- Ability to work alone and unsupervised

**Hotel**

Located to the west of Derby off the main ring road three miles from Derby city centre and just a 10-15-minute taxi journey from the main Derby train station. The Derby Mickleover Hotel, part of the Signature Collection By Best Western is in a real peach of a location with super transport links.

The stunning Peak District National Park on your doorstep for romantic strolls or the seasoned walker.

And you can relive the drama of Pride and Prejudice by visiting the amazing Chatsworth House or simply seek thrills with the family at nearby Alton Towers.

The property has 99 light, contemporary rooms, mixing neutral tones with warm splashes of colour and superb bathrooms, includes nine luxury suites and 15 good value family rooms.

Stylish wedding venue for up to 200 guests, 11 meeting rooms for up to 200 delegates plus Swimming pool, sauna, spa pool, whirlpool, steam-room and a Health and leisure club.

We also have the Grill, lounge and bar serving a menu that is bursting full of feel-good comfort foods.

**About us**

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western

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