Contact Centre Sales Advisor

5 days ago

Dunfermline, United Kingdom Sky Full time

Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

Join us as a Customer Sales Advisor in our Dunfermline contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

What you’ll do:

- _ _Have great conversations to meet our customer’s needs, letting your personality shine_
- _Take calls from Customers who are thinking of leaving or want to make changes to their Sky package_
- _Be a Sky Ambassador selling the right package to the right customer_
- _Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off_

Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you’ll bring:

- _Brilliant at connecting with people_
- _Ability to understand our customers’ needs_
- _ _A passion for selling_
- _ _Creative approach to problem solving_

The Benefits:
There’s a reason people can’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.

Individual Lifestyle
- Free Sky TV, along with discounted broadband, Sky Glass and mobile_

Health and well being
- _Subsidised onsite gym and discounts on external gyms_
- _Cycle to work scheme_
- _Private healthcare and Digital GP via Aviva_
- _Dental and other healthcare options_

Financial wellbeing
- _Sky pension plan and Life Assurance which gives you extra piece of mind_

Share in the Company success
- _Annual sharesave scheme and long service awards_

Where you’ll work:
Our Dunfermline contact centre has free onsite car parking and is moments from Rosyth train station. You’ll also have use of our subsidised canteen, free tea and coffee, amazon lockers, cash machine, covered bike storage, prayer room and shower facilities as part of the onsite gym.

Inclusion:
Come along to our Open Day on 7th September from 13:00-19:00 to find out what it's like to work for Sky

Sky Dunfermline

Sky Carnegie Campus, Dunfermline KY11 8GH

Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided.

Why wait?

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

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