IT Helpdesk Engineer

2 weeks ago


Sheffield, United Kingdom ITECCO Full time

**IT Helpdesk Engineer Wanted**

**Role: IT Helpdesk Engineer**
**Salary: £20,000 - £24,000 (depending on experience)**
**Location: Sheffield**
Join a dynamic team as an**IT Helpdesk Engineer** at a cutting-edge Managed Service Provider in Sheffield. We are working with a fast-growing company that is dedicated to delivering exceptional customer service and utilizing the latest technology.
As a Microsoft Gold Partner this client is devoted to investing in their staff and internally promoting. You will be given fully funded access to courses with dedicated study time. This is a unique opportunity to advance your career while making a real impact.

**Benefits**:

- 21 days holiday plus bank holidays
- Westfield Healthcare
- Flexible working
- Hybrid Working (after probation)
- Onsite parking
- Paid for certifications (Microsoft Gold Partner)

**Responsibilities**:

- Tackle challenging hardware and software issues and find creative solutions
- Escalate complex problems to senior engineers for expert resolution
- Work extensively with cloud technologies, resolving 1st / 2nd line issues
**Skills from you**:

- Active Directory
- Knowledge of Windows Servers
- Experience supporting users on Office 365
- Network Troubleshooting
- Ticketing Systems
- MS certification (desirable)
We are looking for a tech-savvy individual with a passion for customer service. If you are ready to join a company where you can make a difference, submit your CV today
**This role is commutable from**:
Sheffield | Rotherham| Barnsley | Wakefield | Chesterfield | Leeds
Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.
- IT Support Engineer, IT Support Technician, IT Support Analyst, IT Helpdesk Analyst, 1st Line, 2nd Line, 3rd Line, Technical Support, IT Field Engineer_


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