Workforce Information Officer

To provide proactive and effective workforce information reporting and analysis service to the organisation, managers and to colleagues within the HR department.

To lead on the provision of high standard workforce information to managers; advise on the best use of information and develop reports to aid them in understanding information and the use of it in achieving key targets.

To analyse workforce information and be able to present conclusions clearly in writing and in person using appropriate formats.

To be responsible for supporting the Workforce Information Co-ordinator to ensure the effective use and maintenance of the data held in the Electronic Staff Record system and Phoenix System.

Attend meetings and provide information and advice as required.

Provide support in maintaining the Workforce Information mailbox and other mailbox where appropriate.

Communication effectively, and work well in a team, providing cross cover as required.

Create retirement certificates and ensure they are signed by the relevant directors.

To create confirmation letters for staff upon request.

To complete references from internal and external sources.

To provide contracts and JDs for staff upon request

To ensure that staff personnel files are kept up to date including removing leavers from filing room.

Maintaining ESR Manager by setting up new managers with their relevant cost centres.

Assist and support the Workforce Systems Lead in the rollout, maintenance, and development of additional functionality within the Electronic Staff Record system.

To become familiar with and assist with support for other Workforce system e.g., Healthroster.

To train colleagues in the use of ESR.

North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond.

Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing.

We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families.

To run complex compliance reports e.g., professional registrations, work permits, FTC etc. are produced, distributed, chased, and updated information is inputted into ESR.

Responsible for ensuring that all data related activities are completed on time and to the right level of quality.

To produce visa letters to employees and undertaking Employer Checking Service checks with the Home Office to ensure the employee has the right to work.

To provide extension of contracts when required.

Support data cleansing activities related to other ESR projects.

To ensure that employee assignment details are accurate in ESR (Electronic Staff Record) by processing assignment and termination forms accurately and in a timely manner.

RA Agent
- Verify identification documents for all smartcard applicants.
- Create/Associate user credentials in both ESR and Spine Portal.
- Issuing Smartcards, including re-issuing lost or stolen Smartcards. Informing staff of their rights and responsibilities.
- Revocations of access and terminations of the use of Smartcards.
- Assign appropriate user roles to employees.
- Reset smartcard PINs.
- Take pictures for smartcards
- Ensure that registration forms and any other information which supports the issue/ revocation of smartcards and associated role profiles are retained in accordance with national RA guidance and organisational policy.
- Ensure adequate stocks of smartcards, hardware and consumables are maintained within the department.