Administrator - Sales Support

**Job Description: Administrator - Sales Support**

**£24,000 - £26,000 Full Time Salary**
General & Medical are a long-established company in the provision of medical and other specialist insurance
services to professionals, businesses and families both within the UK and internationally. Although providing
medical insurance remains a core activity for the Group, we have developed many other services and
insurance products available through our divisions and subsidiary companies.

We have an exciting full-time opportunity for a career minded Administrator. You will be based in our
Peterborough Head Office with a focus on supporting growth across various channels, including direct and
detail, be able to organise their work effectively and communicate professionally. You will require a thorough
understanding of our insurance products, handling both verbal and written sales-related communications, in
support of generating growth and retention. All product and system training will be provided - you will need
to demonstrate the desire to succeed.

**About this position**:

- Assist with the production and processing of renewal documentation, including renewal pricing.**
- Assist the team with any file management and document preparation.**
- Regular production and analysis of Department or Broker Reports in order to assess ongoing performance.**
- Production of effective Key Account Reports to support the renewal process.**
- Timely preparation of relevant quotes to support the team and their customer communications.**
- Learning and understanding the General & Medical Group structure and existing products and being able

to learn, adapt and provide product information.**
- Assist in the implementation of business strategies for direct business as well as broker business.**
- Ensure all workflow is processed in a timely manner to relevant systems.**
- Conduct competitor pricing analysis and feedback information and market intelligence to Directors and

management.**
- Assist Management Team with the generation of bespoke reports and compilation of data to better

understand and influence decision-making.**
- Have an understanding of how the functions of the role interlink with the rest of the business and liaising

effectively with all departments.**

**Skills and Experience - Required**
- Strong verbal and written communication skills for engagements with external stakeholders.
- Experience of working in a fast-paced environment and capable of building relationships.
- Ability to organise and prioritise as required in order to meet deadlines.
- Professional approach to represent the Company as necessary.

**Personal performance, conduct and development**

Meet targets and take responsibility for own performance:
Remain abreast of current processes and services offered by the company and be aware of changes to
legislation by the Financial Conduct Authority (FCA). Cascade any information / changes in legislation to work
colleagues.

Work in Accordance with the company policies and procedures:
Be aware of and adhere to Company policies and procedures. Work in a way that meets the statutory
requirements of employees under legislation.

Flexibility and Team Work:
Work flexibly as part of a team to meet the needs of the customers of the Company. Value each team
member’s contribution and help colleagues to perform to the best of their abilities.

Professionalism:
Set a good example to other staff in attitude to work and general working practice. Deal with all colleagues
and customers in a professional manner. Maintain a professional working relationship with direct reports in
order that there is no issue in dealing with any unacceptable performance and/or conduct.

**What You Can Expect From Us**:

- Regular Monday to Friday hours - no evenings, no shift work and no weekend work
- Attendance Bonus
- Access to Pension Scheme
- Great Annual Leave Benefit including additional family days
- Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members
- Cash benefits linked to Personal Accident, Life Cover and Critical Illness
- Monthly Employee Rewards Scheme
- Commitment to Employee Learning and Development
- Access to Wellbeing Services and Discount Scheme
- Free tea, coffee and fresh fruit
- Friendly working environment in Peterborough - convenient location close to the A1

Our greatest strength is our people - professional, driven yet grounded and fun to work with. If our culture
sounds like a good fit for you and you want to be part of our exciting journey then please send a copy of