Scheduler

5 days ago


Croydon, United Kingdom Wates Full time

?? **We're Hiring: Scheduler - WPS - Croydon** ??
?? **Location**: Croydon
?? **Type**: Full-time

?? **About the Role**:
Are you a master of organisation and love keeping things running smoothly? ??
We’re looking for a **Repairs Scheduler** to join our buzzing WPS team in Croydon You’ll be the go-to person for planning and coordinating our multi-skilled engineers and supply chain, helping us deliver top-notch service every day. ??

?? **What You’ll Be Doing**:

- ?? Planning diaries to keep our workforce productive and efficient
- ?? Creating performance reports to track progress and success
- ?? Keeping work-in-progress low and on target
- ?? Communicating with clients and teams to keep everything flowing
- ??? Supporting supervisors and site teams with smart scheduling
- ?? Spotting areas for improvement and suggesting solutions
- ?? Handling customer queries with professionalism and care
- ?? Managing inbound and outbound calls, providing excellent customer service and resolving queries promptly
- ?? Ensuring all plans meet health & safety standards

?? **What You’ll Bring**:

- ? Strong Excel & IT skills
- ? Great communication - written & verbal
- ? Ability to prioritise and manage your own workload
- ? Commercial awareness & a customer-first mindset
- ? Experience in producing reports and managing diaries
- **?**Previous experience in call handling or customer service is a plus

?? **Why Join Us?**
- Be part of a supportive, friendly team ??
- Make a real impact every day ??
- Opportunities to grow and develop ??
- Work in a fast-paced, rewarding environment ??‍????

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
**Thriving places** - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
**Thriving planet** - protecting nature and taking action on climate change by collaborating and innovating with our partners.
**Thriving people** - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

PLACEHOLDER


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