Brokerage & Placement Officer

**Salary**

£44,331 - £47,532 per annum.

**Package**

Permanent, Full-Time, 36 hours per week.

**Job category/type**

Policy & Commissioning

**Date posted**

25/06/2025

**Job reference**

R0006989

**About us at Hounslow**

We’d love you to join us at the London Borough of Hounslow Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

**About our Commitment to Diversity and Inclusion**

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

**Our Benefits**

If you join us, you’ll have access to a range of employee benefits. Read more about these here.

**About The Role**

This is an exciting time to work in the Older Persons Placements and Brokerage Team in Hounslow. A new opportunity has arisen for an innovative individual who is passionate about ensuring the best value and care is provided for vulnerable adults in the borough.

As a placement team, our aim is to ensure that high quality services are delivered through effective brokerage outcomes for our residents, facilitating timely discharges from Hospital and working with colleagues in NWL ICB to source care for residents on continuing care pathway.

You will also be key in conducting provider audit visits, contract management meetings and ad-hoc visits to providers to assess standards.

You will have the opportunity to develop your skills in service development, review and evaluation.

**About The Team You’ll Be Working In**

We contract manage those providers that are based within the borough, using audits, unannounced visits, contract monitoring meetings, and quality alert investigation. We have developed a positive working relationship with our providers and continue to develop the market.

We joint work closely with our ICB partners, the social work teams and others within commissioning.

We joint work closely with our ICB partners, the social work teams and others within commissioning.

You come with a passion to ensure that the right services are delivered to the right people, in the right way. That independence and potential can be realised, through the least restrictive solution to placement. You will have a pragmatic attitude to problem solving, be flexible and adaptable to a changing picture

You come with a passion to ensure that the right services are delivered to the right people, in the right way. That independence and potential can be realised, through the least restrictive solution to placement. You will have a pragmatic attitude to problem solving, be flexible and adaptable to a changing picture.

You take responsibility for the operational delivery of the Shared Lives pilot project, demonstrating the outcomes in comparison to traditional general placement.
- You will bring experience of delivering solutions to potentially complex problems.
- You will need to manage your time very carefully, balancing a large number of competing, and seemingly impossible requests for your time and attention.
- You will have sound and detailed knowledge of the local adult care marketplace.
- You know how to communicate, expertly, with both internal colleagues (Care Professionals) and external stakeholders such as care homes, home care agencies and the NWLCCG clinical leads.
- You will have contributed to the process of discharging medically optimised patients from local acute settings at rates which are commensurate with maintaining the ASC corporate budget.

**Read more about the work you’ll be doing in the Role Profile.**

**When Interviews Will Be Held And Who To Contact**

The key information you need about the role should be in the role profile but if you have any further questions about the role, please contact:
**Telephone: 0208 583 3642**

**Interviews for this job will be held during week commencing 21st July 2025.