Senior Facilities Supervisor

An exciting opportunity has come available for an office-based facilities professional to join a dynamic and innovative Facilities team at TMS Coventry on a 12 month fixed term basis with potential to go permanent, delivering exceptional levels of customer service and core facilities services.

With the support of the Facilities Manager and the wider remote UK Facilities team, you will provide skilled knowledge and experience through a broad range of processes and assignments.

Responsible for leading and delivering core business services in accordance with the workplace strategy, global H&S and Corporate Security policy while ensuring a safe, comfortable, and cost effective running of the offices. Ensures the facility meets code regulations, environmental, health, and security standards.

**Key Responsibilities**:

- Serves as primary point of contact for all functions and processes within Facilities.
- 5 Years health and safety previous experience
- Responsible for the onsite Facilities Management Helpdesk inbox, ensuring all requests are actioned in a timely manner, appropriately and effectively to meet customer satisfaction and expectations.
- Responsible for completing monthly site building inspections, documenting and resolve any issues found and engage appropriate vendors promptly.
- Support with overseeing and managing the onsite engineering partner to deliver company and industry standards in accordance with legislation, company policy and the contract.
- Input and administrative duties for the local Facilities Opex and Capex budgets.
- Management of site PPM schedule, ensuring all tasks are undertaken within the agreed timescales. Manage all reactive work requests, ensuring the appropriate, swift and cost effective resolution.
- Supervision of third party contractors and suppliers undertaking FM work on site, ensuring all work is carried out in accordance with regulatory requirements and company standard operating procedures.
- Manage the Contractor Induction Programme, ensuring all Health & Safety documentation is approved prior to works commencing.
- Responsible for checking and approving vendor Method Statements and Risk Assessments (RAMS).
- Manage and develop a professional relationship with all service providers (Engineering, Security, Catering, Cleaning etc) by regular contractor/vendor meetings, ensuring agreed service commitments and KPI’s are met and exceeded. Ensure value for money/added value is achieved in terms of quality, service and cost.
- Lead Facilities employee engagement activities; employee forums and working engagement groups.
- Actively seek opportunities to improve Facilities service delivery, make cost efficiencies and stay up to date with the latest FM industry news.
- Provide support and input on H&S, building regulations and environmental & sustainability programs.
- Maintain company compliance with health & safety regulations including employee H&S training.
- Investigate and maintain records of any on site Accidents / Incident reports.
- Conduct site new starter H&S Induction tours covering physical security and health & safety.
- Support the business in developing, implementing and maintaining company Disaster Recovery and Business Continuity processes and procedures.
- Any other tasks commensurate with the job role or as detailed by the Facilities Manager

**In return, our benefits**:

- Life Insurance - x1 Salary (Can be increased to x4 at additional cost)
- Fully paid training provided on-site where applicable
- MediCash Healthcare Plan
- Pension (Employee 5% - Company 3% contributions)
- 26 Days Annual Leave + Bank Holidays (Rising to 30 days with continuous service)
- Option to buy additional leave
- Enhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on length of service with us
- Cycle to work scheme
- Maternity & Adoption Pay - (12 Weeks Full Pay - after 26 weeks in employment)
- Paternity Leave (2 Weeks Full Pay - After 26 weeks in employment)
- Shared Parental Leave - (12 Weeks Full Pay - after 26 weeks in employment)
- Bereavement Leave - (5 Days Leave at Full Pay)
- Dependent Leave - (2 Days at Full Pay)
- Free onsite parking

If you feel like you are the perfect addition to our facilities team in Coventry, click **APPLY **today, and we'll be in touch
- TSYS Managed Services (TMS) offer financial solutions in the form of customer service, through our outsource contact centres on behalf of Banking and Building Societies in the UK and Europe such as Nationwide, Virgin Money, Metro Bank and many more. We are part of a larger worldwide organisation called Global Payments who operate in over 80 countries worldwide offering payment solutions. TMS is an equal opportunities employer._

**Salary**: £26,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Coventry: reliably commute or plan to relocate before starting work (required)

**Experience**:

- health and safety: 5 years (required)

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