Casual Event Assistants

6 days ago


Dorking, United Kingdom Dorking Halls Full time

**Casual Event Assistants (Usher) - Dorking Halls**

**Do you have spare time in the evenings, at weekends and on Bank Holidays?**

Then our Casual Event Assistant (Usher) role could be a great opportunity for you to earn money in that time.....

We are looking for casual staff for our busy Autumn/Winter season who can deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our customers.

You'll get to work across a range of events, including big name comedians, live music and the latest cinema releases.

**Your main duties will be to**:

- Proactively greet all customers to Dorking Halls in a warm, welcoming manner. Be a champion for excellent customer service at all times.
- Conduct ticket checks, directing customers to their seats. Seat latecomers as directed by the production or Duty Manager.
- In conjunction with the Box Office, resolve any minor seating issues that may arise, escalating anything else to the Duty Manager.
- Direct customers to any other venue facilities i.e. Bars, Toilets, Box Office, Merchandise, etc.
- Monitor the auditoriums to ensure the safety of audience members and performers. Deal with minor incidents or seek further assistance where necessary i.e. First Aid. Report all incidents to the Duty Manager.
- Have an active role in an emergency evacuation, including attending any necessary training and drills.
- Increase revenue through retails sales, including but not limited to, Ice Creams, Programmes & Merchandise. This role does not include bar or café work.
- Prepare and staff retail positions, ensuring accurate sales reconciliation using a till system, card machine or cash, as required.
- Carry out light cleaning duties as and when required, including conducting toilet checks.
- Be knowledgeable about Dorking Halls, its facilities, upcoming programme and history.
- On occasion, to promote the upcoming programme by way of exit flyering audiences.

You must be prepared to work a flexible rota to meet the needs of the business, including evenings, weekends and bank holidays.

16-17 £8.60 + 13%

18+ £11.44 + 13%

**How to apply**

Pay: £8.60-£11.44 per hour

Expected hours: 1 - 37 per week

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 03/11/2024
Reference ID: CASEVEASSUSH



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