Digital Account Manager

5 days ago

Colchester, United Kingdom Oliver Raine Ltd Full time

Digital Account Manager - Marketing agency Colchester - Fantastic opportunity

As the digital account manager part of your role will focus on the success of clients through digital channels and campaigns. You will be tasked with growing accounts through the development of professional relationships.

To be successful for the role of digital account manager you must possess experience of digital marketing, preferably gained within a Marketing Agency environment, have excellent communication skills and digital marketing channels. This role is ideally forsomeone who lives in the Essex or Suffolk area and potentially working in London and keen to find a role closer to home and within a fantastic working environment.

The Role
- Managing (and owning) senior client relationships.
- Campaign and media planning.
- Managing risk and opportunity.
- Account performance, client relations and ongoing expansion of the account.
- Presenting performance back to the client in review sessions.
- The production of appropriate project or campaign documentation (terms and conditions, schedule of works, payment schedules, production schedules, meeting agendas and minutes as required).
- Ensuring timesheet and other project or department reporting requirements are met.
- Continually look at ways to improve customer satisfaction, communication, quality assurance and customer retention.
- Attending Account Review meetings providing feedback on the opportunities and risks on their assigned accounts.
- Updating the CRM to include the relevant sales information allowing the appropriate reports to be produced.
- Attending pitches, client meetings and workshops as required.

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