In-house Event and Boutique Aparthotel Coordinator

IN-HOUSE EVENT AND BOUTIQUE APARTHOTEL COORDINATOR

LIVINGWAY are seeking a vibrant and experienced individual to join our team as an In-House Event Coordinator and Boutique ApartHotel Manager. This role isn't just about ticking boxes—it's for someone who thrives in a fast-paced environment, has top-notch organizational skills, and loves creating unforgettable experiences for our residents and guests.

If you are ready to elevate the experience at our residential buildings and boutique Aparthotel, we would love to hear from you

**Key Responsibilities (but not limited too)**

**Event Coordination**
- Carefully curating, organise, and execute a diverse array of events spanning across multiple residential sites.
- Collaborate closely with Resident Liaisons to comprehend their residents' needs, preferences, and budgets, ensuring precise communication and execution of all event details.
- Supervise event setup, execution, and breakdown, ensuring seamless coordination and adherence to the plan for all event components.
- Collaborate with vendors, suppliers, and internal departments to guarantee flawless event execution, encompassing catering, decorations, entertainment, and logistics.
- Offer on-site oversight and assistance during events to promptly address any arising issues or concerns.

**Boutique ApartHotel Management**
- Oversee the day-to-day operations of the boutique Aparthotel, including managing guest reservations, check-ins, check-outs, and handling guest inquiries, utilising booking systems to ensure flawless diary management.
- Ensure that all apartments are well-maintained, clean, and in compliance with company standards and regulations.
- Handle guest complaints and resolve issues promptly and effectively to ensure a positive guest experience.
- Work closely with housekeeping, maintenance, and other departments to address any maintenance or facility issues and ensure that guest needs are met.
- Implement and enforce hotel policies and procedures to maintain safety, security, and guest satisfaction.

**Customer Service and Guest Relations**
- Deliver unparalleled customer service to all residents and guests, ensuring their needs are not only met but surpassed, embodying the epitome of 5-star hospitality.
- Build strong relationships with residents, vendors, and guests to cultivate repeat business and obtain positive word-of-mouth referrals, solidifying our reputation for exceptional service.
- Anticipate guest needs and preferences, taking proactive measures to enhance the overall guest experience and exceed expectations.

**Qualifications**
- Hospitality Management, Event Planning, or related field preferred.
- Proven experience in event planning and coordination, preferably in a hospitality or events management role.
- Strong organisational and multitasking skills, with the ability to manage multiple events and tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with residents, guests, and team members.
- Detail-oriented and meticulous, with a strong focus on delivering high-quality service and exceed expectations.
- Knowledge of event planning software and hotel management systems is an advantage.

**Benefits**
- Competitive salary commensurate with experience.
- Relaxed dress code
- Company Pension
- Opportunity for growth and advancement within LIVINGWAY
- A dynamic and collaborative work environment with a supportive team.
- Day off for your birthday
- Discounted gym memberships
- City centre working
- Full-time, Permanent

**How to Apply**

We're on the lookout for someone who not only has the skills and experience but also the passion and personality to match.

So, if you think you've got what it takes to bring the wow factor to LIVINGWAY as our In-House Event Coordinator and Boutique Hotel Manager, we want to hear from you

Send your CV and a cover letter that not only showcases your qualifications and experience but also tells us why you're the perfect fit for this role. Get creative, show us your personality, and let us know why you're ready to take on this exciting opportunity

We look forward to hearing from you

**Working hours**

Tuesday - Friday 10 am to 6 pm and Saturday 10 - 4pm

Flexibility to work evenings, weekends, and holidays as required by event schedules and hotel operations.

The company reserves the right to modify these days based on business demand.

**Salary**

Depending on experience: £29,000 - £35,000 per year

**Life at LIVINGWAY**

LIVINGWAY, a progressive institutional landlord, embarked on its Build To Rent journey in 2019. Currently overseeing six operational sites, we pride ourselves on delivering premium residential homes and amenities for our residents. With a forward-looking approach, we aim to double our portfolio each year.

LIVINGWAY is a flexible, equal opportunities employer that values diversity. We appreciate that all our team members are individuals with unique needs, and we wil