Current jobs related to Front Office Team Leader - Birmingham - Ibis Birmingham Airport

  • Front Office Team Leader

    2 weeks ago

    Birmingham, United Kingdom Hyatt Regency Birmingham Full time

    Summary **Front Office Team Leader at Hyatt Regency Birmingham - Join Our Dynamic Team!** Looking for a rewarding career in the hospitality industry? Join the Hyatt Regency Birmingham team and be part of a global brand known for innovation, unparalleled service, and a dedication to care. We are currently seeking enthusiastic and motivated individuals to...

  • Front of House Team Leader

    1 week ago

    Birmingham, United Kingdom Stonegate Group Full time

    Join to apply for the Front of House Team Leader role at Stonegate Group.3 days ago Be among the first 25 applicants About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an...

  • Front of House Team Leader

    3 days ago

    Birmingham, United Kingdom Walkabout Full time

    **Location - Walkabout** **Front of House Team Leader** We are looking for experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Walkabout. Our Front of House Team Leaders support, coach and mentor the team to ensure business success. **Can you** -...

  • Front of House Team Leader

    2 weeks ago

    Birmingham, United Kingdom Slug & Lettuce - Stonegate Group Careers Full time

    Location -  Slug And Lettuce  Front of House Team Leader  About Us  Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its...

  • Front of House Team Leader

    2 weeks ago

    Birmingham, United Kingdom Slug & Lettuce - Stonegate Group Careers Full time

    Job DescriptionLocation -  Slug And Lettuce Front of House Team Leader About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality...

  • Front of House Team Leader

    2 weeks ago

    Birmingham, United Kingdom Slug & Lettuce - Stonegate Group Full time

    Location – Slug And Lettuce Front of House Team Leader About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its...

  • Front of House Team Leader

    1 week ago

    Birmingham, United Kingdom Slug & Lettuce Full time

    Overview Location: Slug And Lettuce Front of House Team Leader About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including...

  • Front of House Team Leader

    1 week ago

    Birmingham, United Kingdom Slug & Lettuce - Stonegate Group Careers Full time

    Location - Slug And Lettuce Front of House Team Leader About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its...

  • Front of House Team Leader Front of House Team Leader

    1 week ago

    Birmingham, United Kingdom Stonegate Group Full time

    We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce. Can you… Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests...

  • General Office Team Leader

    22 hours ago

    Birmingham, United Kingdom Trowers & Hamlins LLP Full time

    Location/s Birmingham Experience Level Entry Level Term Permanent Working Hours Full Time Practice Area / Department Business Support - Operations Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Asia. Our global footprint is further enhanced by...

Front Office Team Leader

2 weeks ago

Birmingham, United Kingdom Ibis Birmingham Airport Full time

Are you an extraordinary talent? Then join us at Ibis Birmingham Airport

We are currently recruiting for a Front Office Team Leader to join our team at Ibis Birmingham Airport.

We are looking for somebody with experience in Hospitality who is full of energy, and takes pride in giving great customer service whenever they can Someone who can lead the team in providing great customer service as well as ensuring all daily tasks are completed.

Reporting to the Front Office Manager you will:

- Develop a strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
- Assist in conducting training for all Front Office employees.
- Direct daily front office operations.
- Ensure all reports are thoroughly checked
- Ensure strict procedures are followed for all transactions, accounting and banking procedures, issue of keys and guest confidentiality.
- Implement training programs for all employees, conduct induction and skills training.
- Lead the reception team in achieving departmental targets for ALL enrolment and customer satisfaction scores.
- Provide efficient friendly and professional service to all guests.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
- Take initiative to ensure that interactions with our customers (internal or external) are positive and productive.
- Work together with trust so that colleagues and management meet the goals of the department/Hotel.
- Perform any other duties as directed by the Front Office Management.

Your responsibilities are included but not limited to this job description.

**What's in it for you**
- Discount card to be used in Accor hotels worldwide (Heartist Card)
- Meals on duty
- Uniforms
- Access to free staff parking
- Recommend a friend scheme
- Employee Advisory Service

**Salary**: £12.45 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Birmingham, B26 3AW: reliably commute or plan to relocate before starting work (required)

Work Location: One location