Customer Service Advisor

2 weeks ago

Bury St Edmunds, United Kingdom Additions Personnel Limited Full time

Our client in Stanton is looking for an experienced Customer Service Advisor to join their team. This role will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for the team and to document processes within the manufacturing team

This is a great opportunity to work for a company who are rapidly growing with year on year growth.

**Main Duties & Responsibilities**
- Checking accuracy of orders, quotations and invoices
- Taking phone calls from customers
- Contacting customers to obtain missing information or answer queries
- Liaise with purchasing to ensure timely deliveries
- Maintain and update customer sales records
- Stay up to date with product information
- Undertake some simple credit control under the guidance of the Head of Accounts
- Provide a professional, courteous and efficient service to all customers and staff
- Deputize and provide cover for absent colleagues as required, and regularly refresh on processes to ensure this can be achieved effectively

**Knowledge, Experience & Skills Required**
- Possesses a good standard of numeracy and literacy, and IT competent
- Good understanding of and a commitment to safe working practices
- Previous sales administrator experience is preferred
- Hands on experience using CRM software and Google G Suite products
- Excellent telephone manner with good communication skills

**Personal Characteristics**
- Conscientious, reliable, with good attendance and timekeeping standards
- Honest, trustworthy, able to work unsupervised
- Keen to learn and acquire new skills, responds positively to feedback
- Demonstrates initiative and contributes ideas
- Pragmatic approach to problem-solving without cutting corners
- Flexible, adaptable, and calm when working under pressure

Hours are Mondy to Friday 0800 - 1700hrs with a 2pm Finish on Fridays.

Pay: £23,000.00-£24,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

  • Customer Service Advisor

    1 week ago

    St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Advisor **Salary**: £25,000 - £27,000 per annum Location: St Albans Contract: Permanent Hours: 37.5 hours per week - Shift patterns between 7:30am - 10pm (including some weekend work) COMPANY PROFILE Our well-established client, who are in the financial industry are looking for an enthusiastic and flexible Customer Service...

  • Customer Service Advisor

    6 days ago

    Bury St. Edmunds, United Kingdom Dellonda Full time

    Here at **Dellonda,** we are seeking to recruit an additional **Customer Service Advisor **to join our small, dedicated team based in **Bury St Edmunds, Suffolk**.You will join us on a **full time,** **permanent** basis, andin return, you will receive a **competitive salary plus benefits.** **The Company** **Dellonda** is a fast growing business with...

  • Weekend Customer Service Advisor

    2 weeks ago

    Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer service advisor - Saturdays and/or Sundays - £11.35 per hour** Our client based close to Bury St Edmunds is seeking a weekend Customer Service Support Advisor to join their well-established team within an office environment. The working hours for this role are Saturdays and/or Sundays 8am-6pm. Hours can be flexible. **Daily duties of a...

  • Customer Service Advisor

    1 week ago

    Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer Service advisor** Monday to Friday £20,000 and upwards per annum DOE - Coordinate customer calls, both inbound & outbound - Coordinate pricing for import/export enquiries - Raise quotations - Manage client lists - Coordinate in house CRM - Be part of weekly and monthly meetings with the team and give feedback - Keep up to date with competition...

  • Customer Service Advisor

    1 week ago

    Bury St. Edmunds, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves...

  • Customer Service Advisor

    4 days ago

    Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service Advisor - outskirts of Bury St Edmunds - £10.42 per hour - Temp to Perm Driving/own transport is essential due to the office location. Daily Duties - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into bespoke software systems -...

  • Customer Service Advisor

    2 weeks ago

    Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer Service Advisor - outskirts of Bury St Edmunds - £10.10 per hour(rising after 12 weeks) - Temp to Perm** Driving/own transport is essential due to the office location. **Daily Duties** - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into...

  • Customer Service Advisor

    6 hours ago

    Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer Service Advisor - outskirts of Bury St Edmunds - £10.35 per hour(rising after NLW increases) - Temp to Perm** Driving/own transport is essential due to the office location. **Daily Duties** - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data...

  • Customer Service Advisor

    2 days ago

    Bury St. Edmunds, United Kingdom Dorel UK Ltd Full time

    **About the job** **About us** At Dorel Juvenile Europe, we create innovative products and services for growing children. All our employees are directly involved in the research, design, development, testing, and marketing of our products. Our strong brands **Maxi-Cosi, Bebeconfort, Tiny Love, Safety 1st, **and **Baby Art** can be found in over 80...

  • Customer Service Advisor

    6 days ago

    Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service Advisor - outskirts of Bury St Edmunds - £10.42 per hour - Temp to Perm Driving/own transport is essential due to the office location. Daily Duties - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into bespoke software systems -...