Customer Service Advisor

7 days ago

Warrington, United Kingdom IM Group Services Full time

**Job Summary**:
**Key Duties and Responsibilities**:

- Handle enquiries efficiently, go above and beyond for customers and staff demonstrating a can do attitude.
- Mall inspections throughout the day which will include customer touch points such as the car park, toilets, entrances, exits and lifts.
- Daily customer assistance.
- Follow customer care policies and procedures.
- Achieve and maintain customer service levels and standards.
- Attend all relevant training courses as required.
- Maintain morale and pride in all GS staff.
- Adhere to recognition program for staff on receiving customer compliments.
- Maintain the complaint and compliment system.
- Attend regular meetings with all managers to discuss and brainstorm improvements in upcoming events from the view point of the customer.
- Adhere to procedures for cash handling for all customer service transition points.

**Person Specification**:

- Previous administration experience
- Proficiency in excel and word is a must
- Initiative/forward thinking
- Be accommodating and problem solving
- Have a positive go-to attitude
- Knowledgeable of the environment
- Organisational skills
- Self-motivation
- Excellent communicator at all levels
- Follow processes and procedures

**Desirable Criteria**:

- Customer Services Qualification
- Administration qualification
- Working with the public

**Additional Information**
- Permanent
- Hours of work - to suit the needs of the business**Job Types**: Part-time, Temp to perm

Pay: £12.43 per hour

Expected hours: No less than 18 per week

**Benefits**:

- Free parking
- On-site parking
- Store discount

**Experience**:

- customer service: 2 years (required)

Work Location: In person

Application deadline: 09/12/2024
Expected start date: 16/12/2024

  • Customer Service Advisor

    1 day ago

    Warrington, United Kingdom Back 2 Work Complete Training Full time

    We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, you'll provide exceptional customer support, manage queries from start to resolution, and ensure every interaction delivers outstanding satisfaction.Customer Service Advisor benefits:Training is included to prepare you for this roleCustomer Service Advisor...

  • Customer Service Advisor

    5 days ago

    Warrington, United Kingdom Back 2 Work Complete Training Full time

    We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, you’ll provide exceptional customer support, manage queries from start to resolution, and ensure every interaction delivers outstanding satisfaction. Customer Service Advisor benefits: * Training is included to prepare you for this role Customer Service...

  • Customer Service Advisor

    2 weeks ago

    Warrington, United Kingdom Pertemps Network Group Full time

    **Job Description**: Role: Customer Service Advisor Hours: Mon to Fri 08:00 - 17:00 + 09:00 - 18:00, one Sat 08:00 - 12:00 in three Pay: Up to £24 DOE depending on experience Location: Warrington Centre Contract: Permanent Our client, a leading accident repair specialist based in the Warrington area, are currently looking to recruit a number of Customer...

  • Customer Service Advisor

    3 days ago

    Warrington, United Kingdom certas energy uk ltd Full time

    **We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood head office. Working as part of our Lubricants Team, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, Customer Service Advisors have...

  • Customer Service Advisor

    2 weeks ago

    Warrington, United Kingdom Certas Energy Full time

    **We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood head office.** Working as part of our Lubricants Team, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, Customer Service Advisors have...

  • Customer Services Advisor

    7 days ago

    Warrington, United Kingdom Certas Energy Full time

    **We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood Park head office.** Working as part of our Lubricants Team, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, Customer Service Advisors...

  • Customer Service Advisor

    5 days ago

    Warrington, United Kingdom Brookson Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week??????? **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** With our market-leading,...

  • Customer Service Advisor

    3 days ago

    Warrington, United Kingdom Brookson Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**:£20k + quarterly bonus’ up to £2k per year **If you are looking to join a market-leading company and have phone-based customer service experience, we would love...

  • Customer Service Advisor

    1 week ago

    Warrington, United Kingdom Brookson Full time

    **Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**:£20k + quarterly bonus’ up to £2k per year **If you are looking to join a market-leading company and have phone-based customer service experience, we would love...

  • Customer Service Advisor

    7 days ago

    Warrington, United Kingdom Brookson Full time

    **Job Title**: Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**: £20k + quarterly bonus’ up to £2k per year If you are looking to join a market-leading company and have phone-based customer service experience, we would love...