Cma1792 Deputy Head of Digital Communications

**Details**:
**Reference number**:

- 269332**Salary**:

- £53,365 - £61,187**Job grade**:

- Grade 7**Contract type**:

- Permanent**Type of role**:

- Communications / Marketing
- Planning
- Project Delivery
- Strategy**Working pattern**:

- Flexible working, Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- London (Canary Wharf), Edinburgh, Cardiff, ManchesterAbout the job

**Job summary**:

- The Competition and Markets Authority (CMA) is one of the leading competition and consumer agencies in the world and relies on engaging digital communications and content to communicate its work clearly and effectively to everyone in the UK. To ensure this continues, we have an exciting opportunity for a Deputy Head of Digital Communications (Content and Engagement) to play a key role overseeing our busy content team.**Job description**:
As Deputy Head of Digital Communications (Content and Engagement) you will manage all the CMA’s content on GOV.UK and lead our output across social media and other digital channels (with a total community size of over 50,000 people), ensuring our output is creative and engaging.

You will work in close partnership with the Creative and Campaigns Lead, who oversees our digital campaigns and design work, and will make sure we’re consistently using digital channels to deliver the organisation’s priorities.

You will also work collaboratively with colleagues across the CMA and advise on appropriate digital approaches to their work and oversee the development and delivery of creative digital communications plans at pace. You will also work with and influence senior stakeholders on the development and delivery of strategies that improve our approaches to digital communications.

**Person specification**:

- Lead, develop and support the Digital Team (which includes 2 direct reports and 4 indirect reports), ensuring the development of a collegiate environment and a culture of learning and growth.
- Work collaboratively with colleagues across the CMA and advise on appropriate digital approaches to their work, including identifying objectives and audiences and advising on channel usage and best practice.
- Act as managing editor for the CMA on GOV.UK, working closely with The Government Digital Service (GDS), Government Communication Service (GCS) and other colleagues to oversee production of content that meets user’s needs, and maintain high standards.
- Oversee the development and delivery of creative digital communications plans at pace, using SMART objectives, and by utilising innovative approaches, social media content, and other digital channels.
- Advocate for the digital team within the directorate and across the CMA, working with and influencing senior stakeholders on the development and delivery of strategies that improve our approaches to digital communications and content.
- Advocate for and improve user experience for the CMA on GOV.UK, using evidence and data to help make decisions, acting as lead for user voice with regard to content on GOV.UK and the CMA’s social media channels, working with teams across the CMA.
- Provide quality assurance to members of the Digital Team to maintain the delivery of high-quality outputs.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Developing Self and Others
- Working Together
- Changing and Improving
- Communicating and Influencing

**Benefits**:
As well as the interesting and varied work you’ll do to contribute to effective competition in the UK, and to ensure consumers get a good deal when buying goods and services, you’ll also benefit from:

- An exceptionally generous pension scheme with a significant employer contribution and range of options, including a tax-free lump sum at the point of retirement and injury, ill-health and life assurance benefits
- 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering
- Season ticket loans, cycle to work scheme, flu vaccinations and eye tests
- Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard
- A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work

Like many other organisations, we operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healt