Income Officer

18 hours ago

Billericay, United Kingdom Swan Housing Group Full time

Swan Housing operates in Essex and East London and manages over 10,000 homes with plans in place to deliver more new homes as part of an ambitious three-year strategy. We create communities, we build and sell new homes and provide a range of services to our customers.
We do this by being innovative and enterprising. At the heart of what we do is our social purpose so any surplus we make gets reinvested into core services so that we continue to make a difference.
We have a permanent opportunity for someone to work as part of the Income Services Team on a full-time basis. You will provide high quality advice and be able to demonstrate a high level of competence in debt and arrears recovery casework. You will need to have knowledge of Welfare Reform and issues facing residents.
Main responsibilities:
*
Work with tenants from sign up to prevent debt from occurring.

*
Negotiate realistic repayment agreements taking into account financial circumstance.

*
Give advice on rent payment options.

*
Understand and make referrals to the welfare benefits team.

*
Liaise effectively with local authority housing benefit and homelessness services.

*
Arrange welfare benefit advice and debt counselling services for tenants who need it.

*
Work with tenants to help them become more financially and digitally included

*
Manage a complex caseload and instigate legal action as necessary for the recovery of debt

*
Be an advocate for residents to ensure they can access all key services both internally and externally.

*
Sign up new tenants explaining Swan’s policies and services, tenant’s legal and welfare rights and tenancy obligations.

*
Work effectively with external partners.

*
Good understanding of the welfare reform changes and the impact.

INDGEN

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£31,000.00 per year

  • Income Officer

    2 weeks ago

    Billericay, United Kingdom Swan Housing Group Full time

    Working in our Income Team, you will provide high quality housing management services to our customers. Our customers are at the heart of everything we do and so you will be on the front line ensuring our high standards continue. This opportunity for is permanent, on a full-time basis based at our Billericay office. You will provide high quality advice and...

  • Office Manager

    3 days ago

    Billericay, United Kingdom Guildprime Specialist Contracts Ltd Full time

    Base pay rangeJob Title: Office ManagerCompany: Guildprime Specialist Contracts LimitedLocation: Billericay, EssexJob Type: Full-timeReports To: Head of DesignGuildprime Specialist Contracts Limited is a leading name in the construction and fit-out sector, known for delivering high-quality, bespoke services to our clients. We pride ourselves on attention to...

  • Supported Housing Officer

    2 weeks ago

    Billericay, United Kingdom Service Care Solutions - Housing Full time

    One of the largest housing associations in the South East is recruiting for an experienced Supported Housing Officer to provide a comprehensive housing management service to people living within their supported housing properties across Essex, in order to maintaintheir independence and support them to maintain their tenancies. **The Services** This Supported...

  • Repairs Scheduler

    2 weeks ago

    Billericay, United Kingdom CBW Staffing Solutions Full time

    Repairs Scheduler – Permanent | Office-Based | Billericay Full-Time | Monday – Friday Are you an organised and proactive individual looking to join a thriving team within the property repairs sector? Our client, a leading repairs and maintenance contractor based in Billericay, is seeking an experienced Repairs Scheduler to join their busy office on a...

  • Repairs Scheduler

    3 weeks ago

    Billericay, United Kingdom CBW Staffing Solutions Full time

    Repairs Scheduler £28,000 per annum - Permanent | BillericayFull-Time | Monday Friday Are you an organised and proactive individual looking to join a thriving team within the property repairs sector?Our client, a leading repairs and maintenance contractor based in Billericay, is seeking an experienced Repairs Scheduler to join their busy office on a...

  • Repairs Scheduler

    1 week ago

    Billericay, United Kingdom Biological Consulting Europe Ltd Full time

    Repairs Scheduler £28,000 per annum - Permanent | BillericayFull-Time | Monday FridayAre you an organised and proactive individual looking to join a thriving team within the property repairs sector? Our client, a leading repairs and maintenance contractor based in Billericay, is seeking an experienced Repairs Scheduler to join their busy office on a...

  • Repairs Scheduler

    1 week ago

    Billericay, United Kingdom CBW Staffing Solutions Ltd Full time

    Repairs Scheduler£28,000 per annum - Permanent | BillericayFull-Time | MondayFridayAre you an organised and proactive individual looking to join a thriving team within the property repairs sector?Our client, a leading repairs and maintenance contractor based in Billericay, is seeking an experienced Repairs Scheduler to join their busy office on a permanent...

  • Repairs Scheduler

    2 weeks ago

    Billericay, United Kingdom CBW Staffing Solutions Full time

    Repairs Scheduler – £28,000 per annum - Permanent | Billericay Full-Time | Monday – Friday Are you an organised and proactive individual looking to join a thriving team within the property repairs sector? Our client, a leading repairs and maintenance contractor based in Billericay, is seeking an experienced Repairs Scheduler to join their busy office on...

  • Senior Management Accountant

    7 days ago

    Billericay, United Kingdom Rutherford Briant Full time

    Rutherford Briant are looking for a Senior Management Accountant to join a well-established business based in Billericay. This business has grown expansively over the last five years and have grown their finance function two-fold within that period. **_Key Responsibilities include: _** - Producing the monthly management accounts including budgeting,...

  • Management Accountant

    5 days ago

    Billericay, United Kingdom Rutherford Briant Full time

    Rutherford Briant are recruiting for a fast-growing financial services business based in Billericay who have recently been acquired and are looking for a Management Accountant to join their team. This is a great opportunity for an active ACCA or CIMA Studier to gain more exposure to the month-end, become more commercial facing and develop into a finance...