Resident Services Admin Officer

5 days ago

London, United Kingdom TCLRec Full time

**What's involved with this role**:
**Temporary Resident Services Admin Officer**

**K&C 5262225**

**Office based**
- **You must be UK based and have the right to work in the UK.**:

- **For office based and hybrid roles, your commute to the place of work must be less than 1 hour.**:
**Key Requirements**:

- GCSE pass in English and Math or comparable/equivalent qualifications.
- Must have excellent Customer Services skills or experience on a reception desk/ or dealt with resident queries.
- Experience in minute taking.
- Exceptional customer services skills.
- A good working knowledge of Microsoft Office, including Word, Excel and Outlook.

**Key Responsibilities**:

- Deliver reception services to all residents and visitors attending any housing office sites, addressing queries at reception regarding tenancy matters and low level anti-social behaviour; re-directing calls and enquiries where necessary to relevant officers and teams across Housing Management or other departments when needed.
- Provide a high level of customer service to residents and ensure that the service is seamless and proactive, working well with all relevant teams.
- Scan and create cases of incoming post and correspondence from residents.
- Promptly assign any incoming Members Enquiries or Complaints to the relevant officers/managers to investigate and diarise these for a response.
- Ensuring the signing of new tenancies are scheduled in diaries promptly, within set target times and prioritise this area of work so as not to impact on void turnaround times.
- Creating welcome packs for new residents, ensuring that there are enough available for upcoming new tenancies.

S

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.

  • Resident Services Officer

    2 weeks ago

    London, United Kingdom Leathermarket JMB Full time

    **Leathermarket JMB** Job Title**:Resident Services Officer** Salary £34,074 to £35,949 **Purpose of the Job** The Resident Services Officer delivers resident led services that supports tenants and homeowners throughout their occupancy of JMB properties, ensuring that legal and financial requirements are fulfilled and giving individual support on...

  • Office Admin

    1 week ago

    London, United Kingdom MN Support Services Ltd Full time

    **Office Admin** **London - W10 4BQ** **On-site - Part-time (25 hours/week)** **Salary: £13.15 per Hour** **Monday to Friday - 10 AM to 3 PM** **Position Overview** As an Office Admin, you will work as a part of HR and the Health & Safety Department. You will work closely with staff across the company and will develop and maintain effective...

  • Resident Services Officer

    5 days ago

    London, United Kingdom Spencer Clarke Group Full time

    Spencer Clarke Group are seeking a **Resident Services Officer**for a Local Authority Client based in **West London.** In this role, you will be the first point of contact for residents, providing exceptional customer service and support on tenancy matters, estate management, and housing services. **Key Duties**: - Support estate inspections, fire risk...

  • Resident Liaison Officer

    6 days ago

    London, United Kingdom RGE Services Ltd Full time

    Resident Liaison Officer (RLO) About us A fantastic opportunity has arisen for a Resident Liaison Officer to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England. RGE was founded in 1985, and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years’...

  • Resident Services Manager

    1 week ago

    London, United Kingdom Synced Talent Limited Full time

    Resident Services Manager / Senior Host?South London?Up to £?35,000 plus bonus Be the friendly face of ?a brand new building! Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector in ?South London. In this role youll be the heartbeat of our clients site operations, ensuring their...

  • Office Admin

    15 hours ago

    London, United Kingdom Rated Support Services ltd Full time

    Rated Support Services ltd Hiring part time office admin/sales rep This job is office based in canary wharf, part time, 5 days a week. immediate start **Job Type**: Part-time Part-time hours: 20 per week **Salary**: From £10.00 per hour Schedule: - Day shift - Monday to Friday Reference ID: RSS: Admin/sales

  • Resident Liaison Officer

    2 weeks ago

    London, United Kingdom RGE Services Ltd Full time

    Resident Liaison Officer (RLO) About us A fantastic opportunity has arisen for a Resident Liaison Officer to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England. RGE was founded in 1985, and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years’...

  • Resident Liaison Officer

    5 days ago

    London, United Kingdom Morgan Sindall Property Services Full time

    Permanent - Full Time - 40 Hours We are looking to recruit a Resident Liaison Officer for our Hub in Goldney Road, W9 - covering Hammersmith & Fulham. About the Role Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base,...

  • Resident Liaison Officer

    15 hours ago

    Greater London, United Kingdom RGE Services Ltd Full time

    Resident Liaison Officer (RLO) About us A fantastic opportunity has arisen for a Resident Liaison Officer to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England. RGE was founded in 1985, and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years’...

  • Project Resident Liaison Officer

    1 week ago

    Greater London, United Kingdom Regen Solutions Full time

    Job Title: Project Resident Liaison Officer Salary: £36,000 + £3,000 car allowance Hours: Monday‑Friday, 8:00am start Location: Heathrow surrounding areas (including Ruislip, Hayes, and nearby locations) Overview An established electrical company is seeking an experienced Project Resident Liaison Officer to support projects in residential properties....