E-billing Assistant

Job Introduction
The role will be responsible for the day to day submission of e-bills, financial data and query resolution which requires a high level of accuracy whilst ensuring an efficient and effective service is always provided. Reporting to the E-Billing Supervisor within the Revenue team, the E-billing Assistant will be one of the main points of contact internally and involve advising the business on acknowledged best practice to adhere to the client billing guidelines within given SLAs.

Main Responsibilities
- Submission of e-bills via the E-Billing Hub portal or directly on to e-billing platforms
- Ensuring client guidelines and firm policies are followed during the submission process.
- Assisting with maintaining and loading timekeeper, matter, rates and invoice data
- Invoice rejection management.
- Assisting with on-boarding and implementing new e-billing clients.
- Providing regular feedback to the e-billing Supervisor so that improvements on processes can be analysed.
- Adhering to agreed best practices, policies and processes.
- Consistently sharing knowledge and skills with colleagues.
- Building and maintaining working relationships with the business to ensure effective instruction to cash processing.
- Ensure e-billing playbooks and process maps are kept up to date.

Essential:

- Strong Communication Skills
- Exceptional attention to detail
- Ability to prioritise and work under pressure
- Ability to be productive without oversight
- Proactive approach to problem solving

Desirable:

- Proven experience of working in E-Billing
- Prior experience working in a law firm accounts role
- Good working knowledge of our practice management system 3E

About The Company
We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards - the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

**Application Details