Technical Pre-sales and Implementation Manager

The successful individual would be comfortable advising senior management, presenting reports and ideas.

**Desired Behaviours & Competences**
- Background working in a pre-sales, implementation, solution architect/ design, business technology partner, or technical account manager role
- Strong Stakeholder Engagement - the ability to work closely with senior individuals both internally and externally
- Experience working within the eCommerce payments space with a strong knowledge of Payment Gateways, Cards Payments, Acquiring, 3D Secure Alternative Payments, and other supplementary payment functions
- Professional experience within a Technical environment is key
- Experience working with APIs
- Proficient in the use of Postman
- Experience working with Enterprise Merchants in a Technical Pre-Sales and or Implementation capacity.
- Experience in the submission of responses to RFP/ RFI
- Strong presentation skills and comfort presenting to large groups of senior external stakeholders
- Ability to think outside the box and find solutions that could help change the business in the long run
- Experience working within large financial services organisations is highly advantageous
- Strong experience in an Implementation/Delivery environment
- Confidence to lead, challenge peers and senior managers constructively
- The ability to work proactively within an indirect supervision environment will also be required
- Strong team-working skills to pull together necessary resources to deliver what is required for our customers

**Key Responsibilities**
- End to end management of payment gateway implementation from Technical Kick-off through to live processing
- Will be responsible for the creation and management of tools and frameworks required to enhance both the Technical Pre-Sales and Implementation process.
- Rigorous planning, MI, and comm's to ensure key stakeholders are suitably informed of progress, issues, and risks.
- Working with key stakeholders to quickly address risks and issues that may prevent go-live.
- Collaborate and support the Sales team with responding to RFPs/ RFIs
- Running requirements gathering sessions with all key stakeholders
- Document required solution to deliver to all business requirements
- Setup merchants to deliver to their requirements.
- Support merchants with integration and testing
- Support merchants through the go-live process
- Providing MI to VP Product and Implementation and key stakeholders, ensuring complete transparency of progress and emerging risks/issues.

**ABOUT YOU**

Aspire to grow. Grow your knowledge and inspire your team, but also other teams to contribute to our goals.

Curious with a desire to learn. Understand our customers, product, the market, and our competition.

Big picture. Ability to think end-to-end through complex products and identify areas of challenge.

Be decisive and give direction. Focus on delivering what's truly important. Don't get distracted by the noise.

Calm and measured. Ability to work under pressure, multitask and consistently meet aggressive deadlines.

**Perks & Benefits**:
Aside from the opportunity to work for a tech-scale up, having great responsibility and varied tasks every day, other benefits include:
Health: Life Insurance 4x salary & 5 years' salary protection for critical illness, Bike 2 work scheme

Enrichment: Learning and development training, with a £300 yearly budget, to strengthen your career and progression

Holiday: 25 days holiday plus bank holidays. We love birthdays - additional paid holiday for your birthday. Holiday increases a day each year after 3 years and have the option to carry 5 days holiday over to the following year.

Work: Complete Flexi working locations & Flexi hours with the opportunity to hot desk from three of our global offices. Our HQ is in the popular Fintech hub of Shoreditch, London, Option of working 2 weeks a month abroad Great for all you digital nomads,quarterly fireside chats, Apple Mac laptop is also provided with home office gadgets.

**ABOUT APEXX**

APEXX is a dynamic Fintech scale-up founded in 2016 with the goal of creating cutting-edge payment technology. Our vision is to be the payment industry's most merchant-centric provider. Through our platform a merchant can connect via a simple API connectionto the world's payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What's more, we won the 'Most Disruptive Payment Technology'award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology.