Head of Reception

12 hours ago

Leicester, United Kingdom Sytner Group Full time

We have an exciting vacancy for a Head of Reception and Hospitality to lead and manage our Welcome Team at the Sytner Group Head Office sites, based at Grove Park, Leicester.

As the Head of Reception and Hospitality, you will be responsible for the first impression and warm welcome of every guest to the Sytner Group Head Office. Working alongside and managing the reception team on a day-to-day basis, you will role model our commitmentto achieving the highest standards of guest care and act as an ambassador demonstrating our Sytner values as the public face of the business.

You will need to have an engaging personality with the ability to demonstrate experience in proactive organisation, people management and team motivation.

This is a great opportunity to work at Sytner’s Corporate Head Office and is a full time role with hours spread across a convenient Monday to Friday working pattern.

**About you**

Ideally, you will be an energetic, articulate individual with proven supervisory/managerial experience in a customer-facing role. You should have a confident, calm and professional approach. This role would suit someone with a passion for excellent customerservice, who would remain cheerful and positive whilst working under pressure.

With an outgoing personality that will make any guest to Sytner Head Office feel welcome, both in person and on the phone, you should be able to co-ordinate, plan and organise your team effectively, with regular reviews. A good working knowledge of MicrosoftOffice is also required.

If you enjoy a hands-on approach to managing a team, meeting and assisting people - this could be the job for you

**To apply, please send a covering letter as to why you feel you are suitable for the role and your salary expectations, together with your CV on our online recruitment system.**

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

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