Savings Product and Pricing Manager

2 weeks ago

Bath, United Kingdom Hiredonline Full time

**Savings Product & Pricing Manager - permanent, full time - £35,000 - £40,000 per annum (depending on experience) - hybrid working**.

This is a great opportunity to join Bath Building Society’s Savings department and help us in delivering excellent customer service to our Members.

**The role**:
Reporting directly to the Chief Commercial Officer, the Savings Product & Pricing Manager will manage the growth and pricing of the personal Savings book and effective management of operational risks and costs.

Growing the distribution of Savings type products to the business and professional services market by developing and distributing appropriate product strategies - including the relationship management of agreed key business introducers.

**Key responsibilities**:
You will:

- Measures to include: Customer/Member numbers and Savings Balances Growth, Savings Margin, Colleague Feedback, Customer Feedback and Complaints. Customer Service type metrics, Customer Retention Rates, Projects being managed on time within budget andagreed standard_**Key skills**: Commercial outlook, with a passion for delivering positive customer outcomes. Well organised with good project management skills and an ability to get things done through others. Skilled in and familiar withstructured approaches to people management and coaching Networking, negotiation and influencing skills Ability to work alone, in a team and to inspire a team to achieve excellence Sound judgement and decision making IT competent including WordPress, MicrosoftOffice and ideally Society systems including those provided by likes of SOPRA and Mutual Vision Technology Depth understanding the Savings market and products. PRINCE2 Practitioner or equivalent (Desirable)

**Why should you apply?**

Here are just some of the reasons our colleagues are attracted to work for Bath Building Society:
The opportunity to help a 118 year-old Member owned Building Society continue to improve its customer service and grow more rapidly. Hybrid working between home and our central Bath Head Office. At least 25 days holiday (plus bank holidays). You will be automaticallyenrolled into the Society’s pension scheme. Insurance and Healthcare benefits after a qualifying period. Sharing in Success: Annual bonus scheme based on both the performance of the Society and your individual performance. Friendly, supportive working environment,with an excellent work-life balance.

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