Nhs Iuc Administrative Assistant

IUC/111 Administrative Assistant - Rotherham

Permanent Opportunity

We are currently seeking a full-time Administrative Assistant to play a key role in NHS IUC, working predominantly at our Rotherham call centre site however there may be occasions when you will be required at our call centre in Wakefield.

You will be responsible for providing a confidential administrative support to the NHS IUC Team Leader group, NHS IUC Operational Service Managers and NHS IUC Call Centre Managers.

Responsibilities will include the management of diaries as required, room bookings, arranging visits and making travel arrangements, maintaining records which include collating, printing, and distributing papers for meetings.

Additional responsibilities will also include, manual handling tasks, ordering and replenishing call centre amenities such as paper and refreshments, storage and circulation of PPE, Business Continuity checks to ensure IT equipment is working as expected, reporting and follow up of faults and general Contact Centre cleanliness. There may also be a requirement to take/produce minutes from meetings.

You will need to be self-motivated and able to use own initiative whilst also able to work as part of a team when required.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

**Benefits**:

- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.

The post holder will need good IT, communication, and organisational skills to enable them to coordinate arrangements and manage priorities. You will have excellent customer service and time management skills and previous administrative experience, and ideally have experience of working in a large team.

GCSE grade C or above standard in Maths and English Language or a Level 2 qualification in relevant field, i.e. Business Administration or equivalent demonstrable experience (equivalent experience constitutes the applicant being able to demonstrate administrative knowledge) is an essential requirement.

Please outline in your supporting statement how you meet the person specification, in particular the values and behaviour expected of all colleagues.

Integrated Urgent Care leaders will shortly start to implement the outcomes of a wide ranging service review. Whilst this role may be impacted by the review, we expect it to remain within the structure and it will play an instrumental role in the delivery of the key objectives of that organisational change process.

Interviews will be held at our Rotherham site (S63 7EF)