Assistant Controls

2 days ago


Epsom, United Kingdom ARC Full time

**Job Title/Location**: Assistant Controls & Settlements Manager, Surrey/WFH (12 month FTC)
- **Salary**: £negotiable + average bonus of 11% c.(£3,800) + pension contribution to 13% (£4,500)
- **WFH**: 1-2 days p/w in the office, 3-4 days p/w WFH
- **Requirements**: Strong people management experience within a process driven environment. You should understand how to structure the team and their day to day whilst ensuring the team are following processes
- **Role Snapshot**: Act as team representative on numerous projects, manage a team of 6, have oversight of group mailboxes, ensuring Client Money rules are understood & applied

**The Company/Dept**: This company has built a great reputation for developing people within the Financial Services sector and they are going through a sustained period of expansion including developing new strains of business. The UK Controls& Settlements division is part of the Banking Reconciliation & Control (BRC) group. The dept is responsible for things such as the cancelling/reissue of cheques, processing manual payments, bounced cheques, debit card exception resolutions etc.

**The Role**:This is a T&C captured role and as Assistant Manager you will be responsible for ensuring that the team’s day to day processes are carried out whilst also providing oversight, approval and escalation on all aspects of the team.Responsibilities will include:

- Oversight of group mailboxes, XTRAC queues, resolving requests and dealing with queries from the team. You will also work with a number of external companies (banks/clearing banks) on any aspects relating to the team
- Managing all aspects relating to the team and HR (recruitment process, 1:1’s, appraisals, goal setting, team meetings etc).
- Monitoring work quality and error rates, pro-actively feeding back and challenging upstream issues, driving process improvements

**Experience/Skills Required**: For this Assistant Manager role, our client is looking for previous experience in leading a team and this should include ensuring the team are following processes, understanding how to structure a team and theirday to day responsibilities. You should either have or be willing to take the IoC qualification and have previous experience in team recruitment, 1:1’s, appraisals, goal setting and team meetings etc.

**Additional Information**: The salary is negotiable with the average bonus being c.11% (£3,800) and also a company pension contribution to 13% (£4,500). There are a wide range of additional life/health benefits, retail discounts etc and thatWFH flexibility alongside the opportunity to develop long-term. Whilst this is initially a 12 month contract, there is an extremely good chance that a strong performer will be made permanent eventually.

**_The Assistant Manager _**_**position is one of a number of vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 25 years of experience in thisfield. Areas of expertise include IFA Administration, compliance, customer services, pensions admin/technical roles, mortgage administration, paraplanners, marketing, underwriters and IT related roles. Check the website and feel free to call Darren Snell atany time.**_


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