Onboarding Team Member

3 days ago

Southport, United Kingdom Fletchers Solicitors Full time

**Onboarding Team Member - PI**

**Location: Southport**

**Salary: £22,932**

**Office attendance expectation: Initial period in the office for training, followed by hybrid working.**

**Working hours: 35 hours - Monday to Sunday on a rota basis (1 weekend work in 6 weeks)**

**Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Onboarding Team.**

**In return Fletchers can offer**:

- Competitive salary
- 35 hours working week
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some Dental, optical and other medical expenses
- Enhanced company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awards

**Main Responsibilities for the role**:

- Developing and maintaining knowledge of claims process for Personal Injury Cases
- Understanding and discussing our funding and insurance information.
- Communicate with our legal team where necessary to progress cases.
- Make amendments to our sign up/ forms where required.
- Building rapport with clients ensuring all accurate information is taken and entered onto the Proclaim file management system.
- Monitoring own task list making sure all enquiries are contacted daily to chase the client for instructions.
- Any other ad-hoc duties as requested by your Team Leader or Head of Department
- Call Centre experience or customer facing experience.
- A willingness to learn and develop.
- Excellent verbal, written communication, and telephone skills.
- Exceptional attention to detail
- Team player
- Microsoft Office
- Exceptional customer service skills

**About Fletchers Solicitors**:
Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

  • Onboarding Team Member

    7 days ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Onboarding Team Member - PI** **Location: Southport** **Salary: £22,932** **Office attendance - Initial training period in the office followed by hybrid working.** **Working hours: 35 hours - Monday to Sunday on a rota basis between the hours of 08:00AM to 08:30PM.** **Fletchers Solicitors Ltd have a fantastic opportunity to join our growing...

  • Onboarding Team Member

    2 weeks ago

    Southport/ Hybrid, United Kingdom Fletchers Solicitors Full time £20,000 - £30,000 per year

    Onboarding Team Member - PILocation: SouthportSalary: £22,932Office attendance expectation: Initial period in the office for training, followed by hybrid working.Working hours: 35 hours - Monday to Sunday on a rota basis between the hours of 8:00 AM to 8:30 PM ​Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Onboarding Team.The...

  • Onboarding Team Member

    7 days ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Onboarding Team Member - CN** **Salary: £22,932** **Location: Southport/Hybrid** **Office attendance expectation: Initial period in the office for training, followed by hybrid working.** **Working hours: 35 hours - Monday to Saturday on a rota basis (1 weekend work in 6 weeks)** **Fletchers Solicitors Ltd have a fantastic opportunity to join our...

  • Onboarding Team Leader

    7 days ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Onboarding Team Leader** **Location Southport/Hybrid** **Salary: DOE Plus Bonus and Benefits** **Fletchers Solicitors have a fantastic opportunity for a Onboarding Team Leader to join our growing Onboarding Team.** As a team leader, you will lead a team of call handlers within our Onboarding team. You will be supporting the team to achieve targets and...

  • Onboarding Team Leader

    2 weeks ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Onboarding Team Leader - PI** **Location Southport/Hybrid** **Salary: DOE Plus Bonus and Benefits** **Fletchers Solicitors have a fantastic opportunity for a Onboarding Team Leader to join our growing Onboarding Team.** As a team leader, you will lead a team of call handlers within our Onboarding team. You will be supporting the team to achieve targets...

  • Onboarding Administrator

    2 weeks ago

    Southport, United Kingdom The 79th Group Full time

    **Onboarding Administrator** Calling all talented individuals! Are you ready to embark on an exciting journey with the fastest-growing organisation in Southport? The 79th Group is expanding exponentially, and we are on the lookout for exceptional individuals to join our dynamic team. If you are seeking a challenging yet rewarding career, look no...

  • Investment Onboarding Officer

    7 days ago

    Southport, United Kingdom The 79th Group Full time

    **Investment Onboarding Officer** The Investment Onboarding Officer is responsible for onboarding new clients and suppliers, adhering to stringent due diligence and performing reviews in accordance with Anti-Money Laundering (AML) regulations or as set by internal policies and procedures. **Responsibilities** The Investment onboarding Officer will support...

  • Investment Onboarding Officer

    5 days ago

    Southport, United Kingdom The 79th Group Full time

    **Job description** The 79th Group are a family-owned asset management company with an entrepreneurial spirit, based in the UK but with global reach and partners and investors in most countries. As we are expanding our business, we are looking to appoint an Investment boarding officer to join the Investment Team. The role requires a “Team Player” Are...

  • Investment Onboarding Officer

    1 week ago

    Southport, United Kingdom The 79th Group Full time

    **Job description** The 79th Group are a family-owned asset management company with an entrepreneurial spirit, based in the UK but with global reach and partners and investors in most countries. As we are expanding our business, we are looking to appoint an Investment boarding officer to join the Investment Team. The role requires a “Team Player” Are...

  • Client Onboarding Administrator

    5 days ago

    Southport, United Kingdom The 79th Group Full time

    The 79th Group are a family-owned asset management company with an entrepreneurial spirit, based in the UK but with global reach and partners and investors in most countries. As we are expanding our business, we are looking to appoint a Onboarding Administrator to join the Investment Team. The role requires a “Team Player” Are you a Team player? If so...