Part-time Receptionist

Forth Ports is one of the UK's largest and most dynamic port operator groups, playing a key role in connecting the UK with Europe and beyond. As a multimodal ports owner and operator, we are at the forefront of delivering innovative port-related services. With our recent pledge to achieve carbon neutrality by 2032 and Net Zero status by 2042, we are committed to sustainability and driving the expansion of the UK's renewable energy sector, particularly offshore wind. Now is an exciting time to join our team as we embark on this transformative journey towards a greener future.

**About The Role**

Due to an upcoming retirement, we are seeking a friendly, professional and well-organised Receptionist/Administrator to join our team on a part-time basis in Carron House at the Port of Grangemouth. As the first point of contact for visitors and callers, you will play a key role in delivering a welcoming and efficient reception service. This is a great opportunity for someone looking for a part-time role within a supportive, collaborative environment.

**Key Responsibilities**:

- Welcoming visitors to Forth Ports ensuring a positive and professional first impression of the company.
- Managing incoming calls efficiently, ensuring they are handled courteously and professionally at all times.
- Overseeing the distribution of incoming and outgoing mail, ensuring timely and accurate delivery to recipients.
- Maintaining a tidy, presentable and welcoming reception area.
- Providing general administrative support, including filing, photocopying and managing the provision of stationery along with raising any purchase orders required.
- Assisting the Purchase Ledger team with tasks such as invoice scanning, template management and reconciling supplier statements.
- Supporting the Finance PA/Marketing Administrator with stock audits and other ad-hoc administrative tasks.

**Hours of Work**

This is a part-time position and the hours of work are 14.5 per week
- Monday and Tuesday - 0900-1700

**What we’re looking for**:
**Qualifications and Skills**:

- Previous experience in a reception or customer service role.
- Excellent communication and interpersonal skills.
- Strong organisational ability, with the capacity to multi-task effectively.
- Proficient in IT, including Microsoft Office Suite (Word, Excel, Outlook).
- Flexible approach to working hours to co-ordinate annual leave cover with our other part-time Receptionist/Administrator.
- Ability to handle confidential information with discretion and sensitivity.

**What Forth Ports can offer you**:
At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:

- A competitive salary.
- Generous annual leave entitlement.
- A defined pension scheme and life assurance.
- Health promotion events and employee wellbeing initiatives.
- Access to our Employee Assistance Programme (EAP) for you and your family.
- Cycle to work scheme and on-site free parking.
- Attractive Family Friendly Policies.
- Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays.
- GymFlex health club memberships.

**Required Criteria**
- Right to work in the UK
- Experience of a reception environment
- Excellent communication and IT skills
- The ability to multitask and prioritise your workload

**Skills Needed**

**About The Company**

Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies.

The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries.

Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.

**Company Culture**

Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London.

A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day.

The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.

**Company Benefits**

We are committed to creating a positive working culture for all employees, as well as a good work-life balance.

Here are just some of the benefits of working for Forth Ports.

Vacation,