Business Administrator

2 weeks ago


Harrogate, United Kingdom Evolve Psychology Services Full time

**Company Description**

We are an independent psychology practice with locations in Harrogate, Huddersfield, Devon, and Dublin, specialising in neurodevelopmental assessments and emotional wellbeing therapeutic services for children, young adults, adults, and families. Our team also undertakes expert witness assessments. We proudly hold NHS contracts, providing combined neurodevelopmental assessments on behalf of NHS Trusts, which allows us to serve both NHS and privately referred clients.

**Key Responsibilities**
- Managing appointment and operation bookings
- Overseeing diary management
- Liaising with referrers, patients, and clinicians
- Liaising with NHS contacts
- Developing and managing databases
- Communicating with insurers regarding payments and treatment authorisations
- Processing card payments from patients once systems are implemented
- Handling letter processing
- Managing incoming and outgoing paper and electronic correspondence
- Monitoring key service delivery databases, such as referrals and assessment records, to ensure smooth service delivery
- Ensuring compliance with GDPR, confidentiality, and information governance at all times
- A solid understanding of patient confidentiality
- Experience with patient notes and CRM systems
- A collaborative team spirit, with the ability to work autonomously
- Strong capacity to thrive under pressure in a busy environment
- Excellent time management skills
- A systematic and efficient approach to tasks
- Essential customer service experience
- A positive 'can-do' attitude

**Training Provided**

We offer training in the following areas:

- Practice management software platform
- Accounting software
- Comprehensive induction regarding service delivery processes

**Additional Information**
- **Holidays**: 28 days per year, plus bank holidays (based on a 5-day work week), with an additional day off to celebrate your birthday.
- **Pension**: Workplace pension scheme

Pay: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Private medical insurance

Ability to commute/relocate:

- Harrogate, HG1 2PW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Business administration/ accounting: 1 year (required)

Work Location: In person



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