Night Porter
24 hours ago
**Job Summary**
**Duties**
- Greet guests warmly upon arrival and assist with luggage handling.
- Maintain cleanliness and organisation of the lobby, entrance, and other public areas.
- Provide information about hotel amenities, services, and local attractions to guests.
- Assist guests with check-in and check-out processes as needed.
- Respond promptly to guest requests and inquiries with professionalism and courtesy.
- Monitor the condition of the premises and report any maintenance issues to management.
- Collaborate with other staff members to ensure seamless service delivery.
- Uphold hotel standards of cleanliness, safety, and guest satisfaction at all times.
**Experience**
- Previous experience in a hotel or hospitality environment is preferred but not essential.
- Strong guest service skills with a focus on creating positive experiences for visitors.
- Bilingual or multilingual abilities are an advantage, enhancing communication with diverse guests.
- Excellent phone etiquette for handling inquiries and reservations effectively.
- A proactive attitude towards problem-solving and attention to detail in all tasks undertaken.
**Job Types**: Part-time, Permanent
Pay: From £12.50
Expected hours: No less than 24 per week
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Sunday shifts - 10.00pm - 7.00am
- Night shift
- Weekend availability
Work Location: In person
**Job Types**: Part-time, Permanent
Pay: Up to £12.50 per hour
Additional pay:
- Loyalty bonus
- Tips
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
Work Location: In person
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