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    **Front Office Team Leader** **Front Office Team Leader Salary: £28,000 per annum + Service Charge** **About Hyatt Regency London - The Churchill** Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440...

Front Office Team Leader

2 weeks ago


London, United Kingdom Hyatt Regency London - The Churchill Full time

**Front Office Team Leader**

**Front Office Team Leader Salary: £28,000 per annum + Service Charge**

**About Hyatt Regency London - The Churchill**

Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.

**Duties and tasks related to the Front Office Team Leader role include**:

- The role includes supervising and training receptionists, as well as assisting and cooperating with the Assistant Front office manager to the smooth and efficient running of the department
- Responsible for all Front Office functions during the shift
- Coaching and supporting the front office team to consistently achieve the highest standards of customer service
- Follow up on all room moves and room allocations
- Responsible for following up on the training of new colleagues

**Just some of the benefits you will enjoy as a Front Office Team Leader at Hyatt Regency London - The Churchill**:

- 12 complimentary hotel nights per year of service across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
- Free meals on duty at our colleague restaurant
- And lots, lots more

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Wellness programmes

Schedule:

- 10 hour shift
- 8 hour shift
- Weekend availability

Supplemental Pay:

- Tips

Application question(s):

- As we are a hotel that is open days 365 days a year, weekend shifts are also included. Please reply 'YES' to confirm you are available to work any day, weekends included.

Work authorisation:

- United Kingdom (required)