Client Assistant

1 week ago


Southampton, United Kingdom BE Offices Full time

Headspace Group provide flexible workspace to fast‐growing, tech, creative and media businesses. We are a young organisation with a unique spin on shared workspaces.

**Responsibilities**:

- Assisting clients with their daily needs and resolving any issues that may arise, while maintaining an enjoyable and fun space to work in
- Greeting and welcoming visitors in a polite and professional manner, providing a positive first impression and excellent customer service
- Manage meeting room bookings for internal and external clients, ensuring smooth coordination and setup
- Creating, coordinating and hosting themed social events for internal clients, including catering and decorating
- Promoting events and activities, assisting with social media and marketing the office through platforms such as LinkedIn, TikTok and Instagram
- Designing digital posters through Canva to advertise monthly events, creating labels and menu’s coinciding with chosen themes
- Maintain office supplies, inventory and equipment, ensuring everything is well-stocked and in working order.
- Coordinate with cleaning staff to ensure the office is clean and presentable
- Managing and facilitating the office when the Centre Manager is on annual leave or not present

**Requirements**:

- Strong Interpersonal skills, as well as great planning, organising and multitasking skills
- Competent IT skills, operating Microsoft Outlook, Word & Excel to an intermediate level
- Excellent communication, including strong oral and written English language
- Ability to handle challenging or stressful situations and undertake any other reasonable tasks as required
- Experience in a client or customer facing role
- Pro-active hands on approach to work, no activity is beneath you
- Ability to express empathy, compassion and patience when a client might have a problem or concern, maintaining a friendly and positive attitude day to day
- Genuine passion for delivering excellent customer service with confidence to act on initiative and make considered decisions
- Highly organised with the ability to work calmly and accurately under pressure

Benefit Schemes:

- Healthcare (plus partners/dependants)
- Dental Care
- Life Assurance
- Pension
- Corporate Eye Care
- Season Ticket Loan
- Loyalty of Service Rewards
- Cycle to work scheme
- Quit smoking reward and recognition scheme
- Flu Vaccine Jab voucher
- New starter lunch voucher
- Quarterly socials paid for by the company
- Peer to Peer reward scheme
- Up to 3 days paid leave per year to support a local charity of your choice

Schedule:

- Monday-Friday
- Job Type - Permanent, Full Time
- 8 Hour Shift
- No Weekends

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Life insurance
- Private dental insurance
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application question(s):

- What are your salary expectations?

Work Location: In person



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