Economic Crime-supervision Caseworker

**Details**:
**Reference number**:

- 407769

**Salary**:

- £29,475 - £31,536
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Executive Officer

**Contract type**:

- Permanent

**Business area**:

- HMRC - CCG - Fraud Investigation Service

**Type of role**:

- Investigation

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time

**Number of jobs available**:

- 7

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Belfast, Edinburgh, Salford

**About the job**:
**Job summary**:
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

HMRC plays a significant role in tackling economic crime, delivered through its unique function as a tax authority, law enforcement agency and anti-money laundering supervisor. HMRC’s investigation, asset recovery and anti-money laundering powers complement and support the activities of the broader government agenda.

**Job description**:
As caseworkers, the jobholder will be expected to make considered decisions on the applicant’s eligibility for registration and communicate these decisions to the applicants. Where penalties are applicable, the jobholder will be required to make the necessary calculations.

The jobholder will undertake a range of duties which will include some/all of the following:

- This is a public facing role requiring the appropriate level of proficiency in English required for public sector workers to communicate both written and verbally to customers.
- Maintaining data held on the Registration case management systems.
- The post holder is responsible for deciding if customers and businesses meet the criteria to be placed on or remain on HMRC’s EC-S Register; decisions will be made within strict time constraints.
- Conduct checks on Business Owners and Managers who are ‘Fit and Proper’ as part of our retesting programme and inform the applicants of the decision.
- Conduct checks on businesses who are undertaking regulated activity without being registered under the Regulations.
- Appear as a witness at Tribunal or Alternative Dispute Proceedings to defend the decisions made as part of their casework.

**Person specification**:

- Can effectively organise and plan high volume workloads, anticipating risks to prevent them becoming issues.
- Work to the Quality Assurance Standards including the Compliance Professional Standards as part of their professional and quality focussed approach.
- Can demonstrate sound interpersonal, communication and relationship-building skills which require the ability to converse professionally with customers in English at the minimum standards required for public sector workers.
- Can make decisions based on evidence and facts and defend those decisions when required.
- Are committed to continuous improvement, in an environment where performance matters.
- Are flexible, adaptive and creative in solving problems and the ability to adapt to differing business needs quickly.

**Due to the sensitive nature of the work Security Check vetting clearance is essential. Applicants without this level of clearance must be willing to undergo the necessary level of vetting and secure relevant clearances, failure to secure the relevant clearance will result in the jobholder being moved to another role decided on by current HMRC guidance.**

**Essential criteria**
- An ability to make decisions based on evidence and facts with confidence to defend those decisions’.
- Excellent working knowledge of Microsoft 365.
- Ability to work under pressure and to changing priorities whilst managing own workloads.
- Ability to construct professional communications to businesses in English at the minimum standards required for public sector workers.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Technical Skill Exercise

**Benefits**:

- Alongside your salary of £29,475, HM Revenue and Customs contributes £8,538 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC_ _hear from our insider