Adult Carers Support Worker

**Background**

PKAVS is a leading charity in Perth & Kinross, enhancing lives and connecting communities through diverse services in the areas of Carers, Mental Wellbeing, Third Sector support and Volunteering. Every year PKAVS enhances the lives of over 5,000 local people, helping them to overcome barriers and achieve their goals. PKAVS is also the Third Sector Interface for Perth & Kinross, supporting and developing the Third Sector and enhancing the Sector’s role in Community Planning.

PKAVS Carers Hub supports unpaid carers of all ages who are living in Perth & Kinross and caring for family, partners, friends or neighbours. Our trained support workers and volunteers help over 2500 adult carers retain a life outside of caring and develop skills or interests to enhance their own lives. PKAVS Carers Hub uses a holistic approach in working with people who have caring responsibilities and their families to assess and plan support. Support can include access to training, respite services, information & advice, and support groups.

The Hub is available virtually through a multi-agency website and locally, through carers support staff working in localities in Perth & Kinross. PKAVS carers support staff will work as part of a health & social care partnership approach with health and social care colleagues who support complex care in a community setting.

**Role**

We are looking for a highly motivated person to join our supportive dynamic team as an Adult Carers Support Worker. You will provide information, advice and support to help carers achieve positive outcomes in their lives and caring roles. You will act in the best interest of carers and those they care for, taking into account current legislation. Post holders will be required to pro-actively approach the implementation and monitoring of the agreed support plan and referral processes within the Carers Hub model, ensuring visits, support plans and reviews are conducted in a timely manner.

Post holders will play a key role in the planning, preparation and review of Adult Carers Support Plans ensuring a sound knowledge of the support packages and respite services that are available to carers and those they care for. Central to this model will be supporting carers to connect into community

based supports and achieve personal outcomes. The ability to support and engage directly with carers and those they care for is an essential element of this role.

**Key Tasks and Responsibilities**
- To increase access for carers to information, advice and support within their locality.
- To enable carers to better manage their caring role and look after their own health and wellbeing.
- To prevent emergency respite admissions as a result of carer crisis.
- To assist carers to be empowered, able to make informed decisions and be active participants in personalised care and support.
- To support carers to have a life outside of caring and achieve personal goals and outcomes.
- To promote awareness of the Carers Hub within localities.
- To support and advocate the positive development of a partnership-working approach ensuring the best possible journey for unpaid carers in Perth & Kinross.

**Duties and Responsibilities**

1.Work on a one-to-one basis with carers to undertake Adult Carers Support Plans where applicable, using a professional and sensitive manner and flexible approaches to support positive actions and outcomes for carers.

2.Provide clear and concise outcome focused written communication relating to support plans. Ensure that these are clearly evidenced and the outcome(s) for the carers are clearly and accurately recorded.

3.Review support plans with carers at regular intervals and in a timely manner to measure progress towards outcomes.

4.Ensure that confidentiality of carers and other service users is protected at all times.

5.Work in partnership with care providers, carers support services and other agencies to ensure that outcomes from the support plan are met.

6.Through signposting, enable carers to connect to support services within their community.

7.Work with colleagues within PKAVS to help carers access information, advice and emotional support.

8.Form positive working relationships with Health and Social Care colleagues.

9.Maintain records manually and/or electronically; ensuring GDPR guidelines are followed correctly.

10.Implement agreed evaluation methods to gather statistical information and qualitative feedback from carers to evidence the impact that support has made to their life and caring role. Produce monitoring and evaluation reports to support wider project evaluation.

11.Undertake appropriate training as directed by the line manager, and use initiative to actively seek relevant training opportunities.

12.Co-operate with the introduction of new procedures and/or new technology systems.

13.Participate in PKAVS’ team meetings and attend regular support and supervision meetings with line manager.

14.Contribute to the deve