Admissions Team Leader

7 days ago

Chertsey, United Kingdom THORPE PARK Resort Full time

**Admissions Team Leader**

THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

**Admissions Team Leader - Seasonal**

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:

- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more

**What will I do?**

***
- Our awesome Admissions department are the first team to welcome our guests onto the Resort each day, therefore are expected to be role models on delivering exceptional guest interactions
- Driving exceptional guest experience and customer service within the hosting team
- Take direction from the Admissions Assistant Managers
- Lead a motivated and professional team
- Take ownership of upselling
- Maximising revenue and enhancing our guests value for money during their visit
- Take on duty manager shifts
- Work closely with other managers across the resort.

You will not only be responsible for providing our guests with a fantastic experience here at Thorpe Park Resort but also to make them aware of the wide range of additional products available to them.

Working in this team is a unique experience where you are recruited to drive sales and hit targets for products such as hotel stays and other promotional activities.
- Professional
- Approachable
- Consider guests needs with every interaction
- Always drive exceptional guest interactions from the team

**Details**:
Location: Thorpe Park Resort, KT16 8PN

Hours:
** **Full Time

Pay: £10.76 per hour

**Everyone Matters at Merlin.**:

- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._

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