Front Desk Assistant

2 days ago


Belfast, United Kingdom CLOUT LIMITED Full time

As a Front Desk Assistant, you will play a key role in creating a positive first impression for our visitors. You’ll be responsible for managing the front desk operations, ensuring smooth communication between clients and staff, and providing administrative support as needed. This is an excellent opportunity for someone who is organized, personable, and enjoys working in a dynamic environment.

**Key Responsibilities**:

- **Guest Reception**: Greet and welcome visitors with a warm and friendly attitude. Assist them with inquiries and direct them to the appropriate departments or personnel.
- **Telephone Management**: Answer and manage incoming calls, taking messages or redirecting calls as necessary.
- **Scheduling**: Manage appointment bookings, coordinate meeting rooms, and maintain the front desk calendar.
- **Customer Service**: Provide information and assistance to clients and visitors, ensuring a positive experience.
- **Office Organization**: Maintain a clean and organized front desk area, including monitoring supplies and placing orders when necessary.
- **Security**: Ensure that all visitors sign in and follow security protocols.

**Qualifications**:

- **Communication Skills**: Excellent verbal and written communication skills.
- **Customer Service**: Strong customer service orientation with a friendly and approachable demeanor.
- **Organization**: Highly organized with the ability to multitask and prioritize tasks effectively.
- **Professionalism**: Presentable and professional appearance with a positive attitude.

Pay: From £24,633.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Belfast, BT13 2JF: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 06/09/2024



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