Property Assistant

2 weeks ago

Preston, United Kingdom Walker&Williams Properties Full time

**Role Summary**:
We are looking for a hands-on and detail-oriented **HMO & Short-Let Property Operations Assistant** to work with the Operations Manager in the day-to-day running of our shared (HMO) and short-let (Airbnb) portfolio. This role combines operational coordination, compliance oversight, guest/housemate experience, and basic financial checks to ensure everything runs smoothly and profitably.

**Key Responsibilities**:
**HMO Management**:

- Manage tenant onboarding and exits for HMOs
- Conduct property viewings and assist with room allocations
- Coordinate licensing and compliance for HMO standards
- Liaise with tenants regarding maintenance, inspections, and notices
- Ensure common areas are clean, functional, and legally compliant

**Airbnb / Short-Let Operations**:

- Oversee self-check-in/out process for short-let guests
- Coordinate cleaning and maintenance schedules
- Ensure listings are up to date and guest-ready
- Handle urgent guest issues professionally and promptly
- Monitor booking calendars and avoid conflicts with long-term lettings

**Compliance & Maintenance**:

- Keep property certificates up to date (Gas Safety, EICR, EPC, Fire Risk Assessments)
- Schedule and log regular inspections and maintenance visits
- Maintain organised compliance records for audit readiness
- Liaise with contractors and service providers

**Financial Oversight**:

- Monitor incoming rent payments and chase late payments
- Track short stay revenues and flag inconsistencies
- Conduct light financial audits on income vs expenses
- Assist with invoice checking, filing, and budget reporting
- Provide monthly financial summaries to management

**Skills & Experience Required**:

- Experience in residential property management (HMO or lettings preferred)
- Understanding of HMO regulations and licensing requirements
- Familiarity with Airbnb or similar short-let platforms
- Strong organisational and admin skills
- Comfortable with spreadsheets and basic financial tracking
- Proactive communicator and problem-solver
- Ability to manage multiple priorities across different property types

**Bonus if you have**:

- Previous experience with self-check-in systems.
- Knowledge of property management software (Arthur, Alto, Xero, etc.)
- A clean driving licence and access to a vehicle (if travel between sites is needed)

**What You’ll Get**:

- Flexible hours and autonomy in your role
- A varied and fast-paced property environment
- Opportunities to grow with a scaling business
- Supportive team and resources to help you succeed

**Job Types**: Full-time, Permanent, Fixed term contract

Pay: £26,000.00-£28,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 15/05/2025
Reference ID: Property Assistant

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