Junior / IT Support Trainee - Graduate

12 hours ago


Hemel Hempstead, United Kingdom Latcom Plc Full time

Junior / IT Support Trainee - Graduate. My client are looking for a recent graduate (from this year) from an IT, Finance, Engineering, Maths, Science degree, who is enthusiastic, has excellent communication skills, with drive, good problem solving skillsand must have a strong interest in IT. Role would suit someone who is looking to start a career in IT

**My client offers2 days WFH option after initial settling in period is complete.**

**Salary**: £25k-£30k + Training + Progression + Good Benefits

The role involves the support of the Enterprise ERP (JDE World through helpdesk calls from internal customers) and it’s peripheral systems/participating in implementations of standard processes. The current business environment is very dynamic and the teamhas adopted Agile as the methodology to plan / execute all in scope initiatives.

**You will be responsible for**:

- Analysing & Resolving Ticket Based Incidents, Requests & Tasks
- Understand project scope and take tasks related to active projects
- Mapping and documentation of existing business processes
- Test development requirements where change was required

**My client offers a starting salary of £25k-£30k with mentoring programme,structured leadership development training for all graduate streams, technical training for relevant areas. For further information please send in your CV.



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