Operations Assistant

We are looking for an Operations Assistant to join our growing team at the Devon Out of Hours (OOH) service on a Part Time rolling rota basis.

The Devon OOH service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.

The OOH service operates throughout a number of locations within Devon so occasional travel will be required, however your main base will be in our office in Plymouth.

Within this job you'll be responsible for supporting the Operations Manager in the running of Practice Plus Group’s services throughout Devon OOH but specifically in our Plymouth sites. You will ensure the delivery of a high quality service for Practice Plus Group patients by utilising resources whilst helping with monitoring and evaluating the performance of operational staff by conducting regular audits. Assisting with the recruitment, selection and training of new operational staff and providing the Operations Manager with reports when needed.

This job is a Permanent Part Time position and we are looking for someone to work on a 3 week rolling Rota with a variety of hours across a 3 week rolling rota period. As we we are an OOH service you will be required to work unsociable hours. We can offer you hours below:
1 week - Sat & Sun 08:00-15:59

1 week
- Monday, Tuesday and Wednesday 18:00- 22:59

1 week
- Thursday & Friday 18:00-22:59 - Sat & Sun 16:00-22:59

**About You**

**Salary & Benefits**:

- 25 days days annual leave, increasing with service up to 28 days per year + bank holidays (FTE)
- Contributory pension scheme (2-5%)
- Regional/national opportunities
- Free online and face-to-face training
- Cycle to work scheme
- Childcare vouchers and online discounts

In order for you to be considered for the job, as a minimum we are looking for you to:

- Have a good standard of education
- Have previous experience with problem solving and troubleshooting
- Have the ability to make decisions under pressure
- Have a good knowledge of the local area and good map reading skills
- Have a full UK driving license and access to your own vehicle

It would be nice for you to have any one of the below, although these are not essential:

- An understanding of healthcare
- Previous experience of supervising staff
- Have skills in interpreting/analysing data

**About Us**

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

**Job Type**: Part-time

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance

Schedule:

- Day shift
- Night shift

Work Location: One location