Booking Administrator

22 hours ago


Stafford, United Kingdom Veriserv Full time

L123 Ltd T/A Veriserv offer a comprehensive set of electrical testing services to many Blue Chip companies in the commercial and industrial sectors. Due to expansion we require an experienced Booking Administrator to join our team.

Main duties of the role include booking appointments with contracted customers for a team of electrical engineers, maintaining accurate computerised records of appointments, updating electronic diaries and a bespoke database.

You will be making outbound calls to our clients in order to make appointments for Engineers to attend to conduct Electrical Fixed Wiring Inspections, Portable Appliance Inspections and Remedial/Installation works.

The successful applicant will have the following:

- Experience within a service support role or a high volume call centre environment
- Excellent communication and inter-personal skills
- Outstanding telephone tone and manner
- Passionate about customer service
- A great attitude to learning

If you enjoy talking to people and you are passionate about customer service, then this might be the role for you.

Working hours are 37.5 per week, Monday to Friday, 9am to 5pm.

**Job Types**: Full-time, Permanent

**Salary**: From £21,732.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 2 years (preferred)

Work Location: One location

Reference ID: Customer Service Assistant



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