Housekeeper - Hale Country Club & SPA (Full Time)

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.

We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

**Full Time Housekeeper**

We are currently recruiting for an experienced housekeeper to join us at Hale Country Club & Spa.

We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.

**Benefits include**:

- Fantastic bedroom rates for yourself and F&F
- 20% off dining at the hotel
- 50% off dining at Hale Country Club & Spa and complimentary monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more
- Onsite GP (avoid the waits)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off

**About THG Experience**

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.

We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.

THG Experience is perfectly positioned to deliver rapid growth for THG's fast-moving, global brands. It's an incredibly exciting time to be joining the team.

**Main Duties of the Role**
- In accordance with the cleaning specification clean all centre areas including: offices, stores, toilets, restaurant, showers, sports areas, changing rooms, shower areas, stairs, landing, corridors, sauna/steam rooms, fitness gyms, receptions and all furniture and fittings contained in these areas. Duties to include: wet mop, dry mop, vacuum, sweep, buff, spot clean, wipe, clean, wash, sanitise, scrub, dust, etc.
- Replenish paper towels, soap, toilet paper, bin liners.
- Use machines, tools, equipment and materials as necessary.
- Empty all litter bins, into appropriate containers, remove to dustbin compound.
- Ensure a high standard of customer care is achieved at all times.
- Training is an essential part of the post and requires all employees to attend regular training courses when arranged.
- Cover for the other Cleaners during holidays and sickness.
- Carry out any other duties that are within the scope and grading of the post which could also be requested by the management of the club

**Requirements**:

- Specific experience within a spa/health club environment
- Hands on approach
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills