Customer Services

2 weeks ago


Livingston, United Kingdom ABM UK Full time

**JOB TITLE: Customer Services & Security Professional**

**LOCATION: Livingston Designer Outlet**

**PAY RATE: £9.83 PER HOUR**

**WORKING HOURS: 36-48 hours per week (can be flexible)**

**Main Duties & Responsibilities**:
ABM UK is a subsidiary of ABM Industries, one of the world’s largest integrated facilities providers with revenues of approximately 5.5 Billion USD. ABM UK is working in partnership with Livingston Designer Outlet, Scotland's largest Designer Outlet housing over 90 retail units, Pubs, Restaurants and the Vue Cinema. We are looking to appoint a proactive professional to work within our Security & Guest Services Team to help maintain a safe and secure shopping environment for customers and staff.

**Person Specification**:

- Ability to work as part of a team as well as independently
- Strong communication skills both written and verbal
- Team leading experience
- Excellent time management
- Smart, well-groomed, and confident
- Conflict Management aware
- High level of customer care awareness
- Telephone skills

**Essential**

**Desirable**
- SIA Security front-line licence
- SIA Door Supervisor licence
- SIA CCTV licence

**What we offer**:

- Great working environment
- Free onsite parking at Livingston Designer Outlet
- Full and ongoing training with a view for career development including opportunities to progress.
- Competitive annual leave
- Company uniform provided
- SIA top up training
- The focus of this role will be to deliver excellence through establishing and enforcing robust security policies and procedures. The customer experience should be at the heart of everything you do.
- Disability Confident employer.
- Familiar with patrolling and monitoring from a loss prevention aspect
- Confident in complying with Health & Safety and fire prevention procedures
- ABM Cares
- Cycle scheme
- ABM Referral Scheme
- Employee Assistance Programme (EAP)
- ABM University
- ABM Training
- Overtime within reason as authorised by the Site Manager.

**Job Types**: Full-time, Permanent

**Salary**: £9.83 per hour

Schedule:

- 8 hour shift
- Overtime


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