Lettings Assistant

**Job details**:

- Job reference
- REQ0172
- Date posted
- 20/10/2025
- Application closing date
- 03/11/2025
- Location
- Maidenhead
- Salary
- Circa £16,605 per annum (FTE £27,926pa)
- Package
- Blank
- Contractual hours
- 22
- Basis
- Part Time
- Job category/type
- Resident Services & Community
- JD - Lettings Assistant 2025.pdf

**Lettings Assistant**:

- Job description

**About The Role**:
We’re seeking a highly organised and detail-oriented Lettings Assistant to join our dynamic Lettings team. To contribute to the delivery of a high quality, efficient, and customer-focused housing service, with a particular emphasis on the allocation and letting of properties.

You will be tasked with assisting in the advertising of available properties through internal and external platforms, whist liaising with tenants and colleagues ensuring t is accurate and timely communication throughout the process.

Maintaining up to date and accurate data across our systems is a key part of the role and you will be expected to contribute to the monitoring and reporting of such information. This role will work collaboratively across the Housing department to promote successful tenancies within the organisation.

**About you**:
You’ll be someone who thrives in a busy environment and enjoys working both independently and as part of a team. You’ll have experience in a customer service or administrative role delivering excellent customer service.

Your communication skills will be strong, both verbally and in writing and you will be proficient in Microsoft Word and Excel.

Ideally, you’ll have previous experience within housing or the lettings sector, though not essential. You’ll be a natural problem solver with a customer-focused mindset and a keen eye for detail. If you’re ready to take on a role that makes a real difference behind the scenes, we’d love to hear from you.

A full UK driving licence and access to a car are required, as you may occasionally need to travel between sites.

**About Us**:
Housing Solutions is a not-for-profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our **residents proud of w they live and our colleagues proud of w they work**. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of **ownership, innovation, teamwork and inclusion.**

Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community, and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.

**Why Choose Us**:
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents and are rewarded for their hard work and commitment.

Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.

Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.

Our commitment to Learning and Development can be seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.

**How to Apply**:
The closing date is **3**rd** of November 2025.** Interviews will be held on **Wednesday 12**th** of November 2025.**

**Employee Benefits**: