Customer Service
1 day ago
**Customer Service Advisor**
Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub
Working as part of our friendly and supportive Customer Services team, you will be handling inbound calls from residents, businesses and visitors resolving as many as possible at first point of contact.
**Your role**:
- Prioritise and clear the queue having contacted clients and customers to establish correct addresses / label / packaging issues
- Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer
The ideal Customer Service Advisor will have the following knowledge, skills and experience:
- Demonstrable experience of delivering effective and timely customer support in previous roles.
- Strong computer literacy skills with a commitment to high standards of service delivery and customer care.
- Good verbal and written skills
**Full training can be provided for this position and clear career progression are provided.**
For an informal chat and to discuss this role further, please sent your CV over to us.
**Job Types**: Full-time, Part-time
Pay: From £12.90 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: CSD487585
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