Social Media

Starting from £30,000 per annum

**Title**:Social Media & Marketing Coordinator

**Division**:Marketing

Reporting to:Senior Social Media & Content Manager

**Salary**:Starting at £30,000 per annum

**Working week**: Please note this is a full-time role,Monday to Friday,with the opportunity for hybrid work arrangement of 2 days remotely.

**Job Summary**

We are seeking a highly organised and detail-oriented Social Media & Marketing Coordinator to join our dynamic Marketing team,supporting KOKO,The House of KOKO,and Cafe KOKO. This is an exciting opportunity for someone passionate about social media and digital marketing to make a real impact within a fast-paced,high-end entertainment and hospitality environment.

In this role,you will be responsible for supporting the execution and optimisation of KOKO’s digital content and social media strategy across 20+ platforms. Reporting to the Senior Social Media and Content Manager,you will manage the day-to-day scheduling,publishing,and maintenance of all social media channels,ensuring that content is timely,accurate,on-brand,and aligned with our broader marketing goals. You’ll also collaborate with internal teams and external creatives to ensure content is engaging and platform-optimised.

**Role and responsibilities**

**Social Media Management**

- Manage the day-to-day posting schedule for all KOKO social media channels (20) using Sprout Social.
- Actively engage with the KOKO community by responding to comments,messages,and mentions to build relationships and foster brand loyalty.
- Monitor platform-specific trends and incorporate them into content planning when appropriate.

**Content Calendar Management**

- Maintain a content calendar in collaboration with the Senior Social Media Manager,ensuring all posts meet deadlines and campaign objectives.
- Coordinate with internal teams to integrate content into broader marketing initiatives.

**Performance Reporting and Analytics**

- Track social media performance using analytics tools and prepare weekly reports on KPI metrics (e.g. engagement,growth).
- Share actionable insights with stakeholders to inform content planning and optimisation.

**Channel Optimisation**

- Regularly audit content and social media channels to ensure consistency,optimisation,and alignment with platform best practices.
- Stay informed on digital marketing and social media trends,recommending innovative tactics to keep the brand competitive.

**Content Coordination and Publishing**

- Strong copywriting skills with the ability to tailor tone of voice and messaging to suit different brands,audiences,and campaign objectives.
- Coordinate the organisation and scheduling of content across digital channels,including social media and websites.
- Support the adaptation of content for various platforms to improve reach and engagement.

**Collaboration**

- Work closely with internal teams and external stakeholders (e.g. influencers,freelancers) to maintain consistent messaging.
- Contribute to brainstorming sessions for campaigns and new content ideas. Brief in the design team on various assets making sure what’s required is clearly communicated and understood.

**General marketing - KOKO & Cafe KOKO**

- Maintain and update the Cafe KOKO website using WordPress,ensuring all content is up-to-date and aligned with brand standards.
- Organise and file imagery,choosing selects and folders of approved images.
- Collaborate with design and operations teams to ensure the latest menus are accurate,proofread,printed,and uploaded to the website.
- Participate in all relevant KOKO meetings,supporting smooth communication between Marketing,KOKO Electronic and the Music team.
- Manage on-site design briefs for posters and digital screens; coordinate proofing,printing,and installation to meet deadlines.

**About you**

We are seeking a highly organised and creative Social Media & Marketing Coordinator to support the delivery of engaging,data-informed content across multiple platforms,with the following key attributes;

- Previous success in a comparable role,along with marketing experience within F&B or hospitality,is highly desirable.
- Strong knowledge of major social platforms (Instagram,Facebook,X,YouTube,TikTok,LinkedIn),including best practices,tools,and analytics.
- Excellent copywriting skills with the ability to tailor tone across brands,formats,and campaigns.
- Experience using social media scheduling and analytics tools such as Sprout Social (or equivalent).
- Highly organised and detail-oriented,with proven ability to manage multiple channels in a fast-paced environment.
- Up to date with digital trends and able to recommend platform-specific tactics to enhance performance.
- Confident communicator and team collaborator; agency experience and a passion for music,culture,and hospitality are strong advantages.