Human Resources Administrator

2 weeks ago

Leicester, United Kingdom Cromwell Group Full time

No matter where you are in your career - or where you want to be - we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.

**MAIN PURPOSE OF THE JOB**:
To provide administrative support for our HR team. This will cover the different areas of our function - HR Advice, Resourcing, Talent and Learning, Payroll and Systems.

**MAIN RESPONSIBILITIES**:

- Provide generalist and specialist administrative support to the HR team on a day-to-day basis
- Supporting with customer/colleague queries in different specialist areas allowing for reprioritising to accommodate changes
- Ensure complex queries are passed across to the right team members
- Accurately process task requests in accordance with policies and process flows
- Adhere to policies and processes taking corrective action where necessary
- Work with the broader team to manage our FreshServe tickets
- Support with team activities on behalf of the whole business to achieve key projects
- Provide diary management and admin support to key senior leaders in the HR team

**Experience, Knowledge and Skills**
- Ideally experience of HR admin and payroll processes
- Excellent numeracy, literacy, administration skills
- Excellent written/verbal communication and interpersonal skills
- Fully Competent for Microsoft Office
- High level of attention to detail and accuracy
- Takes initiative to seek out process and customer experience improvements
- Excellent customer service skills and manner
- Team player with a collaborative approach

**Key Relationships**
- HR Leadership Team
- Talent and OD team
- Cromwell HR team
- Functional EAs and PAs

**About Cromwell**

Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.

We’re all individuals, yet we’re very much one united team. We treat everyone fairly - regardless of gender, sexual orientation, background, age or disability - and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

Cromwell is an Equal Opportunity Employer.

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